BILINGUAL CREDIT ADVISOR (TOP 3 BANK)

仕事内容

• Title:
• Bilingual Credit Advisor (Top 3 Bank)
• Hours:
• Monday - Friday, Saturday Availability
• Compensation: *$28-31/h + Benefits
• Location:
• WFH ***Bilingual in French and English is required***
• Summary:* This is a first point of contact specialized sales role that allows you the freedom to provide “out of the box” creative credit solutions and credit advice to personal banking clients. Providing a superior experience through engaging clients in conversation and by using active listening skills and effective probing questions to identify & understand the clients’ immediate and future credit requirements and their short and long term financial goals. With the clients’ total borrowing needs in mind, you will provide appropriate financial advice and suggest financial products and service solutions to meet the needs of a diverse client base. This is a full-time and shift oriented role with an opportunity to work from home.
• Job Description:*
• Provides responsive, sales/service to clients through providing information and financial advice on a wide variety of personal lending products & services
• Provides a positive client experience through consistent demonstration of the Four Essentials of Customer Care
• Take ownership of and provides effective first point of contact resolution
• Engages clients in genuine conversation to effectively identify & address their primary need and provides clients with relevant financial advice and solutions to meet their needs
• Completes and decisions telephone credit applications for personal banking clients
• Provides superior, responsive execution and delivery of tailored client transactions
• Refers clients to appropriate Partners as needed, to meet their needs
• Demonstrates commitment to learning and professional development
• Must Haves:* *
• * Previous proven lending experience, working with an active delegated lending authority, completion and decisions credit applications
• Strong English oral and written communication skills
• Strong Bilingual proficiency required for French cohorts
• Ability to work independently as a Remote Office Employee (ROE), working in your home office with proven time management, organizational and problem solving skills
• Must be able to meet with the technological and confidentiality requirements of the role (i.e., private and quiet space, Internet connectivity, etc.)
• You must be available to work shift hours from Monday to Saturday 7:00 AM to 10:30 PM EST
• Continued employment is conditional upon successful completion of the DLA training, and attaining DLA
• Customer Service experience and strong sales orientation with a passion for fulfilling on client needs
• Strong interpersonal, communication and negotiation skills as well as entrepreneurial, self-motivated to achieve results
• Team player who contributes to team sales plans
• Must be able to meet with the technological requirements for the role (i.e. private and quiet space, Internet connectivity) hard wire to router
• Previous Contact Centre experience an asset
• Only those candidates who meet the above criteria will be contacted.*
• Thank you.*
  
  

À propos d’Aston Carter:

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Aston Carter, une division d’Aerotek, est un fournisseur d’envergure mondiale de services de recrutement et de dotation de personnel pour les sociétés à la recherche de professionnels du milieu des affaires hautement spécialisés. Aerotek est une société en exploitation d’Allegis Group, un fournisseur multinational de solutions en matière de talent. Aston Carter s’engage fermement à offrir un service de premier ordre aux clients et aux professionnels du milieu des affaires dans un vaste éventail de disciplines, notamment la comptabilité, la finance, la gouvernance ainsi que la gestion du risque et de la conformité. Avec plus de 60 bureaux en Europe, Asie et Amérique du Nord, Aston Carter offre une expertise locale, régionale et mondiale pour répondre aux besoins uniques de ses clients. Reconnu "best of staffing" par nos clients et le talent que nous recrutons, Aston Carter s’engage à livrer un service hors pair a tous nos partenaires d’affaire.

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We’ll never contact you via Gmail, Telegram, or WhatsApp and we’ll never solicit money from you. Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing® Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers’ unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.