Travel and Recreation Coordinator/Supervisor

WHO WE ARE

CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.

THE ROLE

Imagine the excitement and ability to show off your incredible skills in a deployed environment (overseas) for six months coordinating travel for the Canadian Armed Forces (CAF) from across the world! As a deployed Travel & Recreation Coordinator or Supervisor, you are not just providing travel services, but enhancing the morale and welfare of all the troops deployed.

The Travel & Recreation Coordinator and Supervisor are part of an enthusiastic team of adventurous individuals who enjoy meaningful employment and contributing in a team-based environment. Excited by the opportunity to deploy as a civilian among CAF personnel abroad, you are a team player with a positive attitude in a fast-paced setting. You are able to adapt to new challenges in an ever-changing dynamic environment.

The Travel & Recreation Coordinator and Supervisor coordinate a critical part of any deployment; vacation. You will coordinate travel to reunite CAF members with family at home or to an approved destination somewhere around the world. You will conduct briefings, provide advice and guidance while ensuring policy is followed and financial claims are completed and processed correctly.

The Supervisor is selected from the pool of Coordinator candidates and after successful completion of the Training and Selection Course.

The Supervisor leads and manages the Travel department. They support a team of Coordinators towards delivering exceptional service for the CAF members, while ensuring policies and procedures are followed. They are responsible for managing the team members’ schedules, performance management, and overall operation of the department.

The Travel & Recreation Coordinator and Supervisor plays an important role in enhancing the morale of military members by planning recreational activities, outings and events. Keeping the military energized ensures they are mentally and physically ready to sustain the difficulties of military operations, and live healthy balanced lives.

This is an exciting and rewarding opportunity that does not come along often!

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

College diploma or certificate in Travel and Tourism, or a related field

(OR A demonstrated equivalent combination of education, training and/or experience. This includes but not limited to demonstrated military, education, training or experience.)

Canadian citizenship

Must have a valid Canadian passport

Possess a valid Canadian driver’s license

Experience

In coordinating and planning recreational activities, travel and accommodation

In conducting presentation

In and applying policies, procedures and regulations

In providing recommendation regarding tourist attractions, foreign currency, customs, language, and travel safety

In providing recreational information to clients

In providing travel information to clients regarding destinations, transportation and accommodation

In office practices and protocol

In scheduling, organizing and overseeing activities for program development and delivery

Additional Supervisor Experience

In supervising and planning for services such as travel and accommodation

In personnel administration

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

LANGUAGE REQUIREMENTS

English Essential / French Essential / Bilingual an asset

Reading: Functional

Writing: Functional

Oral: Functional

BENEFITS AVAILABLE AND QUESTION AND ANSWER SESSION

BENEFITS AVAILABLE

Health Benefits: Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

Monthly tax-free allowances in addition to your salary (Allowance rates are based on mission/location).
Possibility of Home Leave Travel Allowance (Paid leave dependent on 6-month deployment).
Accommodations and meals provided for duration of deployment.

DEPLOYMENT SUPPORT RECRUITMENT - QUESTION & ANSWER SESSION

Join us:

January 16, 2024 at 6:00 PM CST English Microsoft Virtual Events Powered by Teams

January 17, 2024 at 6:00 PM CST French Microsoft Virtual Events Powered by Teams

Have questions before applying?

This webinar will provide an overview of the job positions with Deployment Support, living conditions while deployed, challenges of deploying, locations of deployment, perks of the job, and the application process. You will have a chance to hear from people that have deployed previously and what a rewarding experience it was.

After the overview, there will be an opportunity to post questions to the CFMWS - PSP Deployment Support team.

Learn more about deployment support: Deployment Support | CFMWS

OTHER INFORMATION

The successful candidates will be invited to participate in a multi-day paid training and selection session scheduled for May 4 to 12 where you will learn more in-depth about the day-to-day expectations, technical work-related training, as well as a basic understanding of military practices and procedures. This will give you an opportunity to learn more about our organization as well as interact with like-minded people that may be deploying with you. Your completion of the training session will be valid for 2 years.

Conditions of Employment:

• Completion of a health, dental and psychosocial assessment;
• A successful candidate would complete a background check. Internals must maintain their Enhanced Reliability status;
• Current CPR and Basic First Aid qualifications;
• Willingness to work a non-conventional workweek (e.g. 56hrs per week/weekends);
• Position requires walking, heavy lifting, carrying, pulling and/or pushing (i.e. 50 lbs/ 23 kg or more);
• Accommodations: restricted to shared living quarters on camp, privacy is limited.

In order to be considered for deployment, internal employees of CFMWS must include:

• Resume
• Cover Letter indicating the reason why they want to deploy
• A letter or email of support from their Senior Manager (or equivalent). This letter is to include supporting the attendance of training and a future deployment.

External Candidates must include:

• Resume
• Cover Letter indicating the reason why they want to deploy.

Failure to complete this selection criteria will result in your application being refused.

START DATE AND LOCATION

Deployment start dates may take place within the next 2 years.

Deployment contracts are 6 month terms. Salary will be half of the posted annual salary.

Accepting applications from across Canada as positions are for the deployed location listed below.

THE LOCATION

Latvia:

Operation (Op) REASSURANCE refers to the military activities undertaken by CAF to support North Atlantic Treaty Organization (NATO) assurance and deterrence measures in Central and Eastern Europe. The CAF lead and participate in international exercises and are in Latvia as part of NATO, aimed at capacity building with partner nations and Latvia. The local currency is Euro (€) and official language is Latvian (Unofficial: Russian). Weather is comparable to Western Canada, warm summers with extended daylight (peak avg 22˚C), and cold rainy winters with limited daylight (low avg 1˚C). Wi-Fi is available on the base.

DEPLOYMENT SUPPORT

CFMWS has been delivering morale and welfare programs to deployed CAF members since 2000 in the area of fitness, sports and recreation. We also assist with other amenities and support including travel assistance, messes, retail and barber services to make time away on deployment easier for CAF members.

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. Workplace accommodation measures are available to all candidates identifying a need during the selection process.

Job Reference: CFMWS09330