Training Coordinator DeltaWare Division of Maximus Canada in Charlottetown, PE 11 days ago

ABOUT US:

The DeltaWare Division of Maximus Canada is an innovative PEI based IT company specializing in Software Development and Consultancy. We are made up of two primary business lines - eHealth and e-Business and have been in operation since 1993 with a growing workforce of over 130 employees. We are a company built on a foundation of positive relationships between our employees and our clients. Every day, our employees provide outstanding service to our clients and in return we offer an environment that fosters a people-first culture. Tight deadlines are routine at DeltaWare and the work environment is fast-paced with exciting challenges and opportunities to grow your career.

OUR CULTURE:

At DeltaWare we offer a fun, friendly and collaborative environment with flexible working hours in a family type atmosphere. Teamwork and the ability to work independently is a crucial part of our company dynamic. Recently recognized as one of Canada’s Top Employer for Young People, we offer a competitive compensation and health benefits package, as well as a variety of extra perks including: fitness allowance, computer purchase plan, training and career development allowance and more. We pride ourselves on our community involvement, fundraising initiatives and our diverse and inclusive workforce.

RESPONSIBILITIES (could include, but are not limited to):

• Onboarding
  • Provide support to new employees to ensure that their onboarding experience is a success, with specific guidance offered to newcomers to PEI and their families;
  • Work with teams to maintain and build on onboarding and training packages for new employees;
• Training
  • Conduct organization-wide onboarding and training needs assessments and identify skills or knowledge gaps that need to be addressed;
  • Review and evaluate the strengths and weaknesses of existing material and identify training and onboarding needs based on this review;
  • Collaborate with teams to lead the development of training material and knowledge transfer across the organization - product, business and technical;
  • Choose appropriate training methods for training delivery, staying current on market trends;
  • Coordinate and lead training checkpoints with each team and proactively assist with execution of training priorities;
  • Complete training research and present options to teams;
  • Work with teams to develop the next layer of leaders within the organization - in all business areas;
  • Seek and gather information from management and employees regarding the effectiveness of completed onboarding and training and constantly seek to improve;
  • Make recommendations on future training and onboarding improvements based on feedback and observations;
• Career Development
  • Lead and coordinate corporate career planning process including checkpoint meetings and updates to plan documents for each employee;
  • Ensure consistent follow up throughout year and provide necessary supports to staff to ensure that career planning goals are being met;
  • Understand employee’s career aspirations and work with Directors and Managers to ensure related exposure and opportunities are being offered to employees;
• Policy, Personnel & Employee Engagement
  • Assist employees with policy related questions and requests, assist with development and updates to company policies, and stay current on emerging HR trends;
  • Stay current on immigration programs and policies and maintain strong relationships with local supports such as provincial government and PEI Newcomers Association;
  • Support and coordinate potential and current employees in immigration related items including work permit applications, permanent residency applications, etc.;
  • Assist with employee recognition and engagement activities, prepare material for HR communications, and assist with company fundraising and community involvement initiatives; and
  • Prepare funding applications and complete other duties as required.

SKILLS AND EXPERIENCE:

• University degree in a related discipline, or a suitable combination of education and experience;
• A certificate in Human Resources Management and/or a CPHR designation would be considered an asset;
• 4+ years of experience in human resources with experience in training program development and career development planning;
• Extensive experience with core software applications, including Microsoft Office and Microsoft Excel;
• Experience working with a learning management system and/or e-learning author tools would be considered an asset;
• Demonstrated interpersonal and communication skills with a caring and charismatic personality and the ability to build strong relationships with others;
• Detailed-oriented and have strong organizational and time management skills, with a desire to "dig in" to the details and take items from beginning to completion;
• High level of self-motivation, ability to work with minimal supervision, and thrive in a team environment;
• Ability to effectively prioritize and execute tasks with a strong sense of urgency;
• High degree of sensitivity to deal with sensitive and confidential matters; and
• Strong work ethic, attention to detail and ability to "think outside the box."

DeltaWare employees are required to travel periodically. If you are interested in being considered for this position, please submit a cover letter and resume, by August 27, 2021 to:

Maximus Canada - DeltaWare Division
Atlantic Technology Centre
176 Great George Street, Suite 300, Charlottetown, PEI C1A 4K9
email: hr@maximuscanada.ca