Systems Administrator (AWS/Azure and Linux)

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Opentext - The Information Company

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

The Opportunity

The role Cloud Application Engineer is to build solutions to enhance availability, performance, and stability of OpenText services as well as automating away repetitive work. You’ll also respond to pings, pages and alerts to investigate issues in our products that you can really sink your teeth into. Your mission will be to use cutting edge technology for monitoring and maintaining the day to day operations of the entire production infrastructure for OpenText Discovery on our AWS platform. This role would be a great fit for someone with creative and innovative problem-solving skills. You will develop and implement solutions that operate at scale. Our teams are empowered and expected to improve our products to truly deliver a reliable experience to customers

You Are Great At

• Provide attention to incidents according to Service Level Agreements.
• Act as a technical liaison with other teams to evaluate and report bugs.
• Establish and maintain a good relationship with team members, Product Development, Customer Service and Sales.
• Act as backup for other team members when necessary.
• May requires rotating shift work.
• On-call rotation is required, as 7x24x365 support is required - 70% of on call support
  
  

What It Takes

• The ability to understand and maintain Scripting software (Bash, Shell, Python)
• Experience working with Ansible or Terrafrom
• Must have past experience working on cloud based applications (AppOps)
• Deep understanding of Windows systems
• Good working knowledge of Linux
• Hands on experience with cloud infrastructure; AWS a plus - Min 4 years (EC2, RDS, VPC, IAM, Route53, S3, and other AWS Services)
• Experience with Docker and Kubernetes.
• Experience with installing and configuring Apache and Tomcat.
  
  

OpenText’s efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accomodationrequests@opentext.com).