Summer Student Member Advisor

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The Synergy Experience – what is it exactly?Just ask our employees. Their dedication to our customers (members) and each other has created an incredibleplace to work. As a member of the Synergy team, you are part of something bigger.

It’s not just a job - it’s a purpose, and a fulfilling opportunity with a top employer.

What do we offer?

We were named one of Saskatchewan’s Top Employers for the 5th consecutive year. This reflects our workplace culture and commitment to building relationships beyond banking with our members, and our team. We also provide:

• Competitive salary
• Work / life balance
• Investment in your professional development
• Leadership development and mentorship programs
• Community involvement

What do our Member Advisors do?

You are one of the first people our members encounter at the branch. You help them with financial transactions and reach out and advise them of opportunities, products, services, and solutions. Member Advisors serve our members in-person, digitally, and by phone. You will:

• Greet members and provide them with the services they seek.
• Process transactions.
• Provide troubleshooting and guidance around members’ use of our technology products and other challenges they may have.
• Highlight and promote credit union products and solutions.
• Engage in proactive member communication by participating in outbound calling, promotions, campaigns, and other creative strategies.
• Identify suspicious transactions or interactions and respond appropriately.

What you need for this role:

• A high school diploma or equivalent and enrollment in a post-secondary program in Fall of 2023,
• Great customer service and communication skills,
• Sales skills,
• Experience handling cash and completing financial transactions,
• Tech savviness and a love for technology, and
• A desire to learn.

The following Saskatchewan branch locations have a Summer Student opportunity for you:

• Lloydminster, SK* (Competition #230909)
• Kindersley (Competition #230101)
• Lashburn/Marshall (Competition #230202)
• Neilburg/Marsden (Competition #230303)
• Paradise Hill (Competition #230404)
• St. Walburg (Competition #230505)
• New Community, Saskatoon (Competition #230606)

Hours:37.5 hours weekly, Full-time. *This position will participate in the weekday and weekend rotation schedule.

Term: Summer positions are anticipated to end August 31, 2023.

Submit your cover letter and resume before end of day January 10, 2023.

As part of our commitment to a fair and equitable selection process, all applicants will be asked to complete a brief 20-minute online activity designed to showcase your unique skillset.

Successful applicants will undergo a bonding process that includes a criminal record check and credit check.

Synergy aspires to have a workforce that is representative of the diversity of our country and encourages applications from everyone.

About Synergy
As a credit union, we’re not a big corporation, and we believe in putting people first. We’re guided by co-operative values, and make our communities stronger by investing in what matters - right here at home. At Synergy, members are owners who profit when we do and get a say in how we’re run.

Find out more about us! https://www.youtube.com/user/SynergyCreditUnion

www.synergycu.ca

Job Types: Full-time, Seasonal
Contract length: 4 months

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend availability