Site Supervisor – FH Riverview Lodges & CMH Hillside & Brookside

Site Supervisor – FH Riverview Lodges & CMH Hillside & Brookside

Reporting to the Area Security Lead, the Site Security Supervisor is responsible for site security operations, and the supervision and direction of all officers assigned to the site, including training and site orientation of all new officers.

TYPICAL DUTIES & RESPONSIBILITIES:

• Supervise the security officers assigned to the site and act as a resource for security issues in accordance with PSG, health authority and regulatory requirements. Ensure adherence of guidelines and standards for security staff.

• Conduct site orientation and training of new officers, ensuring site orientation packages and officer review tests are completed within the allotted training period.

• Monitor and document performance of officers, providing mentorship and coaching as required.

• Supervise and assist all regular officers with responsibilities delegated to them.

• Draw up and maintain departmental site and training schedules, ensuring that all shifts are covered. Maintain and update TEAM regularly. Arrange coverage for any open shifts due to vacations, last minute book-offs, medical emergencies, etc.

• Conduct investigations and perform appropriate follow-ups when incidents occur as required.

• Ensure all SSIRS reports are completed and each officer submits complete and accurate SSR reports. Follow up with inaccuracies or omissions.

• Required to perform site patrols and desk duty, as well as responding to all necessary calls. You will also be required to complete SSR’s for each shift worked.

• Compile fiscal period deliverables, documenting site activities for remittance to the client.

• Schedule and conduct regular panic alarm system tests, fire drills and security education sessions without fail. Maintain records, and prepare incident reports and other safety and security incident documentation.

• You will be expected to be on-call and encouraged to respond during your time off for serious issues and incidents where available.

• Create and maintain professional relationships with clinical staff and department management.

QUALIFICATIONS:

Education and Experience

Working knowledge of appropriate legislation and provincial/national standards on fire safety, building codes, security, and protection of privacy.

Must have a minimum of 1 year of security experience, or a combination of experience and relevant education. Must have successfully completed all healthcare security training (HUFT, PVPC, ATR, OFA1) and all LMS HC required course; or be willing to complete the required training.

Preference will be given to those with supervisory or managerial experience. The successful candidate will be required to complete PSG Supervisor Training.

Skills and Abilities

• Leadership, delegation, and supervision.
• Problem-solving, organizational, and planning.
• Time-management and multi-tasking.
• Basic computer proficiency in Microsoft Word, Excel, PowerPoint. Working knowledge of SSIRS and WINTEAM is considered an asset.
• Effective and professional communication, both written and verbal, includes the address of and presentation to groups.
• Professionalism in all situations, utilizing interpersonal skills and client service.
• Ability to function effectively in a highly dynamic environment.
• Physical ability to perform the duties of the position.

Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we’re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

APPLICATION DETAILS:

Application Deadline: Monday, September 6, 2021 @1700hrs

• interviews will be held upon receipt or as soon as possible.

How to Apply: Applicants must apply online through the Employee Resource Centre by the above noted deadline. Only shortlisted applicants will receive interviews and they will be conducted as soon as possible following the receipt of each application.