Service Coordinator

☞ Axiom Builders

Visualizza: 143

Giorno di aggiornamento: 13-05-2024

Località: Delta British Columbia

Categoria: Trasporti / Logistica / Magazzino

Industria:

Tipo di lavoro: Full-time

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Contenuto del lavoro

About the Company:
At Axiom Builders, we pride ourselves on being a down-to-earth organization with serious commitment to building things right. As a leading general contractor of mixed-use, residential, commercial, and special projects, we have become one of British Columbia’s largest construction companies with notable ‘Canada’s 2021 and 2022 Kincentric Best Employers’ award and current employees in the ’40 Under 40 in Canadian Construction’ list. With clear purpose and principles, we are an organization that is cultivating dedication and growth in our people, clients, and communities. Learn about what we do from our current and upcoming projects here.

About Our Rental Division
As a division of Axiom Builders offers equipment rentals, sales, and service to the construction industry across the Lower Mainland. Our Rental Division’s inventory of construction equipment and tools include electric scissor lifts, forklifts, variable reach forklifts, powered pallet jacks, fans and heaters, concrete finishing equipment, skid steer loaders, air compressors, and more.

Our Values
Our values-based companies are guided by second-generation leadership, who continue to embrace the spirit of creativity and innovation that has propelled us forward over the decades. Together, we remain unified by the core values that have grounded us and kept us focused on our goal of building customers for life.

Accountability – Autonomy – Excellence – Humility – Respect
About the Role:
We are seeking a highly organized and customer-focused Service Coordinator to join our team. This role will be responsible for coordinating service requests and ensuring our clients receive top-quality service and support. As well as managing service schedules, dispatching technicians, and maintaining service records. Reporting to the Service Manager, the ideal candidate will be responsible for:

  • Coordinate service requests and schedule service appointments with clients;
  • Collaborate with the service manager to coordinate repairs, inspections, non-destructive testing, and data entry processes;
  • Assist clients by processing purchase orders, booking services, and tracking missing rental items;
  • Accurately input data such as work orders, invoices, and quotes into the system to maintain comprehensive records;
  • Liaise with equipment suppliers to manage warranty claims and recalls efficiently;
  • Create purchase orders and order parts as directed by the service manager and mechanics, working in partnership with the parts manager to ensure timely delivery of necessary equipment;
  • Assist in managing inventory and ordering parts and supplies as needed
  • Effectively manage service schedules by prioritizing service requests based on urgency and availability to ensure timely resolution of service issues;
  • Maintain a clean and organized service department and ensure compliance with safety regulations.
What you Bring:
The ideal candidate for the Service Coordinator role will have excellent communication skills to work with all levels of the organization, ability to work independently as well as part of a larger team, be a critical thinker with the ability to multi-task, collaborate and bring together new ideas. You have the ability to adapt on the fly and thrive in a fastpaced deadline-driven environment, while understanding the importance of accuracy, credibility, and consistency.

  • At least one to two (1-2) years of demonstrated experience working with rental equipment and knowledge of the construction industry;
  • Excellent communication skills, both verbal and written;
  • Proficient in basic computer skills, including using Microsoft Word and Excel;
  • Ability to work independently with minimal supervision while effectively managing time and priorities;
  • Strong organizational skills, with a high level of attention to detail and ability to manage multiple tasks simultaneously;
  • Diploma or certificate in Business Administration, Sales, or a related field.
Your Rewards
We are not only committed to the growth of the business, but also to the success and development of our people. We recognize that people are the drivers behind our success, and we provide our teams with the tools and support they need to strive, thrive, and advance their long-term career here.
At Axiom Builders, we offer a very competitive compensation structure that supplements your regular income with a robust benefits package:
  • Medical and Dental Coverage:Our industry leading benefits package covers you and your dependents at no cost;
  • RRSP Matching Program:We support your future goals by matching up to 5% of your salary;
  • Professional Development and Education Support:We are keen on internal growth and development, which is why we are excited to fully support you in your pursuit of achieving further education;
  • Company Development: Our annual development conference that is hosted by our leadership and complemented by a range of world-class speakers and workshop experts;
  • Leadership Development:Our proprietary Leadership Development program designed to support your continued growth, development, and leadership capabilities.
What’s Next
At Axiom Builders, we are always on the lookout for talented people who are passionate about what they do. If you want to love what you do, and believe that with the right tools and opportunities you can grow with us, simply add your resume through our Careers Portal or email: careers@axiombuilders.ca to join our incredible team. While we can only respond to shortlisted applicants, we will keep your information on file and consider you for future opportunities as they come available.

Follow us on our LinkedIn to connect with our Talent Acquisition Team and Instagram to see updates on our current projects.
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Scadenza: 27-06-2024

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