Senior External Communications Manager

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Ceridian is a global leader in Human Capital Management technology. Simply put, we allow our customers to do the most complex things well (HR, Payroll, Benefits Administration, Workforce Management and Talent Management) and do them to scale.

Makes Work Life Better™ is our brand promise, not only to our customers, but to our employees as well. Our flagship platform, Dayforce, helps leaders make smart decisions based on data, strategy and intelligence that create value and maximize productivity.

How do we make work life better?

• By delivering an award-winning product, conceptualized and developed by award-winning leaders, that result in award-winning customer employee experiences
• By hiring highly innovative, diverse talent that fully embraces and embodies our core values in everything they do: Customer Focus, Equity, Shared Ambition, Agility, Transparency, Optimism
• By using modern technology, such as voice-activation with Dayforce Assistant and access to your money as soon as you earn it with Dayforce Wallet to stay in rhythm with the evolving demands of our 4 million global users

We understand that no matter where you are, choosing a new employer is always one of life’s most stressful events. We encourage you to check us out at Ceridian.com to learn more about how we are impacting the world of work for our customers, employees and you!

Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in the United States or Canada

About The Opportunity

Ceridian is seeking an experienced and highly motivated Senior Manager to join its collaborative, fast-paced External Communications team.

This individual will be responsible for building and executing public relations and thought leadership strategies across Ceridian’s global footprint, always seeking creative and innovative ways to drive preference and awareness.

Media relations is in their DNA: they are passionate about driving results through compelling storytelling and relationship building with reporters, editors, and producers. They closely follow industry trends and seek creative and credible opportunities for Ceridian to drive the discussion externally. They are a skilled writer, delivering high quality communications that target distinct audiences and make an impact.

Reporting to the Director, External Communications, the Senior Manager, External Communications will hold a critical role leading Ceridian’s global PR agencies and building trusted relationships with team members and leaders organization-wide.

What You’ll Get To Do

• Drive communications strategies forward, from conception to execution, to support Ceridian’s brand, innovations and thought leaders
• Build executive profiling plans for leaders across the organization, specifically within the HR function and Ceridian’s global markets
• Provide support and counsel to senior leaders, including the creation of messaging platforms and execution of profiling opportunities (media interviews, contributed articles, speaking engagements, awards)
• Manage Ceridian’s global PR agencies in the UK and Australia, developing roadmaps for strategic execution and driving positive outcomes for Ceridian and its thought leaders within these key markets
• Serve as a thought leader and storyteller, proactively generating brand-building ideas, strategies, and tactics and executing upon them
• Write communications materials, including press releases, key messages, spokesperson Q&A, blog posts, speeches, pitches, bylined articles, and interview briefs
• Work collaboratively with Communications, Product and Technology, Marketing, HR, and Sales to deliver effective programs that support business goals
• Develop and deliver communications best practices, including content, strategic approaches, and distribution vehicles
• Identify and assess issues and reputational risks to protect the Ceridian brand
• Manage programs fully and with limited supervision, including KPIs and measurement, budget tracking, and planning processes
• Coach and develop the skillsets of team members
  
  

What’s In It For You

• Encouragement to be the best version of yourself at and away from work:
• YOUnity diversity and inclusion programs
• Amazing time away from work programs
• Support for your total well-being through our Live Well, Work Well programs targeting all aspects of your life
• Recognition for your contributions through excellent pay, perks, and rewards
• Giving where you’re living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian Cares
• Opportunities to fuel your career growth through numerous internal and external programs and events
  
  

Skills And Experience We Value

• Minimum 10 years of relevant, progressively senior experience
• Experience leading PR programs and strategies at an in-house role within the technology sector, preferably with a publicly listed company
• Proven media relationships with technology, business, HR media representing mainstream and trade outlets
• Demonstrated ability to liaise with c-suite executives driving thought leadership and brand building initiatives
• Strong writing skills and editorial abilities for all forms of written media and communications to a variety of audiences
• Strong business acumen with a focus on achieving, tracking, and measuring results
• Ability to thrive in a fast-paced environment while managing multiple projects and deadlines for yourself and team members
• A leader who is a trusted advisor to external partners and internal business units
• Bachelor’s degree (Communications, Journalism, English, or Business degree preferred)
  
  

What Would Make You Really Stand Out

• You’re passionate about storytelling, always seeking opportunities amplify Ceridian through established and trusted relationships with members of the media
• You excel at building communications strategies that address specific business needs, integrating with other teams, and delivering results
• You’re a skilled writer who weaves together consistent and impactful narratives that resonate with audiences
• You thrive in a fast-paced environment and you’ve mastered the art of managing multiple projects and deadlines
• You’re a trusted partner, working closely with external partners and internal business units to deliver results
• You’re an entrepreneurial thinker who explores and owns opportunities, chasing down creative solutions to problems
• You’re a leader and a roll-up-your sleeves team member, committed to make work life better for your colleagues, our partners, and our customers
  
  

Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success. We encourage all individuals to apply for positions that fit their passions.

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by a Ceridian Recruiter with a @ceridian.com email directly from our organization.

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