Representative, Benefits & Employee Information

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 40,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Position Highlights

We are currently looking for a Relief Full Time Representativeto provide service and support by monitoring work flow issues and staff performance concerns, participate in the department planning process, implementing new processes, and making process improvement recommendations in our very busy Benefits & Employee Information team. You will be working at our office in Latitude Uptown located in New Westminster, B.C.with access to public transit and other amenities.

Main Responsibilities:

• Act as a subject matter expert, resource and first line of contact for the Representatives in Benefits and Employee Information including supporting the day-to-day workflow of the team.
• Keep the Lead apprised of departmental changes and ongoing requirements, ensuring timely resolutions to benefit processing concerns.
• Provide formal and informal feedback to the Representatives to support their individual objectives.
• Act as a liaison between the Benefits, Payroll, Work Design, and other HR Employee Experience departments.
• Support the Attendance Promotion process by monitoring attendance, supporting employees and addressing attendance concerns in conjunction with the Lead as they arise.
• Assist the Lead with supervisory functions such as recruitment, selection and other related processes as required.
• Provide feedback and support the Lead in the preparation of performance appraisals.

Professional/Technical Capabilities:

• Ability to work successfully within team environment and foster a positive work culture.
• Working knowledge of applicable regulations, legislation and collective agreements.
• Knowledge of processing employee life events (new hires, position transfers, terminations) in a multi-site, multi-union organization applying public sector collective agreements.
• Strong computer and keyboarding skills and proficiency in the use of computer applications that include systems such as Meditech and database, spreadsheet and desktop office programs.
• Excellent client relation skills including strong written and verbal communication skills and solution seeking approaches to problem solving.

• Ability to analyze and find solutions to issues in a large, fast-paced multi-union environment.
• Ability to set and maintain priorities and meet deadlines along with strong multi-tasking skills and result-oriented focus.

We are looking for a forward-thinking, pleasant person with an eye for detail. Your confidentiality and efficiency are important qualities as a Representative. You are driven and have exceptional self-motivation skills that enable you to thrive independently in your position.

You enjoy solving problems and love taking on difficult challenges while finding creative solutions. You think on your feet and like learning new things quickly. When things change, you know how to adapt and contribute to the change process.

Are you motivated to join us? We will be looking for you to have the following:

• Diploma in Human Resource Management or a related discipline

• Three (3) years of recent related Benefits experience

An equivalent combination of education, training and experience is acceptable.

This Relief Full Time position is available until March 31, 2023 or return of incumbent.

Valued Benefits

A career with Fraser Health will offer you the opportunity to be a part of a dedicated team of professionals in a dynamic and rewarding health care environment. Work with an experienced and dedicated team and join our dedication to provide quality care to our patients and clients. We invite you to apply today and find out why more than 95% of new employees recommend Fraser Health to their friends and family as a phenomenal place to work!

Twelve acute care hospitals, BC’s first dedicated outpatient care and surgery centre and a wide range of services in public health, home health, mental health and long-term care facilities - all within Metro Vancouver and the Fraser Valley. Known as one of the most desirable place to live in the world, these dynamic communities along with inspiring scenery and easy access to an abundance of outdoor activities provide an amazing quality of life.

• Effective October 26 th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Fraser Health values diversity in the work force and strive to maintain an environment of Respect, Caring & Trust. Find out what it’s like to work here. Like us on Facebook(@fraserhealthcareers), follow us on Twitter& Instagram(@FHCareer), or connect with us on LinkedIn(fraserhealthcareers) for first-hand employee insights!