Regional Building Operations Support - Region of Waterloo and Guelph

Founded in Kingston in 1954, Homestead Land Holdings Limited has grown to become one of Canada’s largest and most respected owners of multi-residential apartment buildings. The founding principles of the company are still in place today, which are to provide residents with affordable, secure housing with a standard of care in which we would treat our own family members.

Our Regional Building Operations Support are a great backing to our site staff team. These individuals expertly float amongst a regional portfolio in order to assist at buildings that need reinforcement due to staff vacations, sick days, etc. The Regional Building Operations Support ensures a consistent level of customer service for our residents by seamlessly assuming roles in maintenance, administration and cleaning.

This role requires a flexible, multi-skilled individual that thrives in a team environment and has excellent customer service skills. Under the direction of the Assistant Vice-President of Operations, you will carry out all regular functions of a Building Manager (maintenance, cleaning etc), but with the added component of mobility across other Homestead properties. You will have a “home base”, however, you will have the ability to provide support throughout the region as needs arise for coverage and work over-flow in buildings that are in need of assistance. You will be responsible for basic administration functions as assigned from time to time. The schedule for this role is 8am-5pm with an on-call rotation, the off days are every other Saturday/Sunday and Thursday/Friday.

Role & Responsibilities (Overview):

Cleaning/Maintenance

• Ensure cleanliness of common areas & corridors
• Prepare apartments for new residents
• Facilitate work orders and perform minor maintenance in plumbing & electrical
• Other grounds maintenance

Tenant Relations/Administrative

• Address tenant concerns effectively and promptly
• Maintain positive relations with tenants
• Show vacant apartments to prospective residents
• Collect and record incoming rents
• Serve legal documents as needed
• Rent upcoming suites and complete required documentation

Safety

• Ensure resident safety and security at all times
• Respond appropriately and professionally to emergencies
• Maintain fire safety logs and winter logs

General

• Follow an ‘on-call’ schedule (May include overnight shifts)
• Maintain accurate stock control records
• Other duties as assigned by Area/Property Manager

Skills

• Excellent mobility
• Excellent communication skills
• Mechanical background
• Excellent cleaning skills
• Organized and able to handle multiple projects
• Administratively organized

Effort

• Patience and diplomacy with occupants

Requirements:

• Valid Ontario Driver’s License
• Reliable Vehicle

A satisfactory reference check, criminal records clearance, and proof of full vaccination against COVID-19 are required for the position, though the Company will provide any accommodation required by law.

We offer an excellent salary and benefits package and opportunity for advancement. Homestead Land Holdings Limited is an Equal Opportunity Employer. Accessibility accommodations are available for all parts of the recruitment and selection process. Please make needs known in advance. We appreciate all responses; however only those candidates selected for an interview will be contacted.

Preferred

Preferred