Product Marketing Specialist

Company: FedEx Express Canada
Job Title: Product Marketing Specialist
Job Requisition Number: RC369105
Job Family: FXE-CAN: Marketing Specialist - CP
Time Type: Full Time
Worker Sub-Type: Regular
Language: English
Locations:
5985 Explorer Drive
Mississauga, Ontario L4W5K6
Canada

If we’re going to work together, let us first introduce ourselves – because we are proud of our team at FedEx Express Canada. You know us as a global transportation company – and we’ve shipped some pretty interesting things over the years like part of the ship’s hull of the Titanic, a windmill, race cars, a helicopter, the shark from Jaws and a lot of panda bears who get their own chartered airplane!

So let’s get started telling you why you might be the perfect fit for our team. Because if you are a positive, high energy person with experience in Product Management– do we have a great job for you! You will manage FedEx Express’s product portfolio, including the development of new product offerings and boost our business growth, create efficiencies, and optimize the customer experience.

We’re looking for aProduct Marketing Specialistin which you get to:

• 
  Develop and manage product strategy and plans based on market trends, financial performance, customer usage and satisfaction; define product evolution and generate new approaches to drive innovation.
• Lead and work collaboratively with cross-functional teams to execute on the short and long-term product roadmaps.
• Deliver market analyses for new product concepts partnering with stakeholders to assess market needs, size markets/segments, identify competitive insights, define value proposition, pricing, channel strategy, collateral support, etc.
• Develop business cases that ensure strategic objectives are attained by driving customer value / adoption, market share growth, revenues, and product evolution.
• Stay informed and report on industry trends, competitive intelligence, and customer insights to make informed recommendations and drive product strategies for growth.
• Identify market needs and new ideas through analytics-based insights from a wide variety of sources and generate innovative product offerings and concepts that solve key customer pain points.
• Recognize opportunities for product enhancements, product growth, etc. and collaborate cross-functionally with Sales, DA, Communications, Legal, Operations, Customer Experience, Finance, Engineering and IT to ensure alignment and awareness of Marketing activities, product developments and delivery, impacts, opportunities, documentation, training, tracking and adoption.
• Manage internal stakeholder communications, develop relationships, and become a trusted advisor to influence key outcomes of our business strategy.
• Work closely with counterparts in Global Product and Platform organizations to understand emerging capabilities and drive both corporate-led and business-unit led initiatives for FedEx Express.

So what do you need to do all of this? How about…

• Bachelor’s degree in Business or Marketing major preferred
• 3-5 years overall experience in a Product Management role.
• Courier/Transportation/supply chain industry expertise would be an asset
• Experience with developing business cases and writing business requirements for new product development.
• MS Excel and SQL Experience.
• Demonstrated ability to coordinate cross functional teams, multitasking and time management skills.
• Demonstrated ability to excel in a dynamic environment.
• Out-of-the-Box thinker with the ability to provide solutions that meet customer needs.
• Detail-oriented with the ability to work independently or as part of a team.
• Strong communication skills – verbal and written.
• Strong analytical and problem-solving skills.

Some awesome perks to working at FedEx Express:

• A competitive salary and incentives.
• A progressive benefits programs, including health and dental coverage and pension plan.
• A Career Investment Fund with up to $5k a year for programs or tuition reimbursement
• Strong Community Service programs including diverse volunteer, charity, and fundraising initiatives to give back to both local and global communities.
• Discounted FedEx services, flights, hotels, entertainment and car rentals.
• A fun and diverse team who voted FedEx a best employer and a great place to work.

We don’t expect you to deliver any helicopters or pandas – but if you can deliver on this exciting job opportunity, please attach your updated resume when applying. We thank all applicants and we will contact you directly – by email, not by FedEx – if selected for an interview.

DISCLAIMER
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver’s license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver’s abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered