Patient Coordinator

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We are an established Clinic in Toronto looking for an outstanding individual to join our amazing team.

We are looking for a Full-Time Patient Co-ordinator.

Responsibilities include:

• greet patients
• register new patients according to established office protocols
• assist patients to complete all necessary forms and documentation
• verify and update patient information
• inform patients of dental office procedures and policy
• move patients through appointments as scheduled
• enter all relevant patient information into the computer system
• maintain and manage patient records in compliance with privacy and security regulations
• answer and manage incoming calls
• respond and comply with requests for information
• schedule patient appointments
• confirm upcoming appointments and recalls according to office protocol
• check daily appointment schedule
• fill in cancellations and no-shows
• organize referrals to other medical specialists
• dispatch lab work appropriately
• collect payments from patients at the time of treatment
• inform patients of financial treatment plan options
• prepare claim forms for dental insurance
• arrange supporting documents for insurance claims
• sort and distribute incoming and outgoing mail
• monitor and maintain inventory of dental office supplies
• maintain a professional reception area
• safeguard patient privacy and confidentiality
• knowledge of Dentrix an asset

Job Types: Full-time, Permanent

Salary: $18.00-$24.00 per hour

Benefits:

• Dental care

Schedule:

• 8 hour shift

Experience:

• Dental office: 1 year (preferred)
• receptionist: 1 year (preferred)
• Administrative: 1 year (preferred)