Patient Care Information Coordinator

The Patient Care Information Coordinator will be responsible for providing a high level of support and assistance to the Cardiology Inpatient Department. They will support the operation of the team/unit by providing clerical and administrative functions in a proactive and organized manner.

Here’s What You’ll Get To Do:

• Prepare and Reconcile payroll for the Cardiology Inpatient Unit
• Provide assistance in sourcing additional nursing and clerical staff coverage to replace unexpected scheduling gaps.
• Take part in interview process and on-boarding new clerical hires.
• Support the clerical staff/provide coverage as required.
• Create and maintain clerical schedules for the clerical team.
• Ordering and procurement of supplies and specialized products for the inpatient cluster
• Support Clinical Staff in organizing and storing supplies/equipment that are utilized in the unit, while remaining fiscally responsible.
• Ensuring P-Card invoices are paid in a timely manner.
• Answer phone calls and respond to requests for information from families and healthcare staff
• Coordinate unit administrative functions to ensure efficient operation of the unit, within scope of authority
• Collaborate with unit manager on relevant patient care projects.
• Perform other duties as assigned
• Be a member of a dedicated team
• Work within a dynamic care environment

Here’s What You’ll Need:

• Diploma from a recognized Medical Administration program preferred
• Minimum of 3 years clerical or administrative experience in a health care setting. Experience in a hospital environment is preferred
• Experience with Epic preferred
• Payroll and Scheduling experience is essential and medical terminology is an asset
• Strong computer skills are required including demonstrated experience with Word, Excel, PowerPoint, and Outlook.
• Excellent problem-solving skills that demonstrate an ability to anticipate potential issues and make suggestions
• Strong interpersonal, communication and organizational skills with both fellow colleagues and patients
• Ability to remain focused and prioritize tasks in a busy and high stress environment
• Dependability and excellent attendance are required.
• Ability to be self-directed, to be flexible and to take initiative
• Attention to detail and efficient time management

Employment Type:

Permanent Full-time; Day shift 6am to 2pm Monday to Friday

Successful candidates are expected to provide desk coverage to meet department’s needs, 2-3 shifts per week: 6am to 2pm.

The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.

When requested, SickKids will provide access and inclusion supports to eligible candidates to support their full engagement during the interview and assessment process. Information received related to access or inclusion will be addressed confidentially.

Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital’s receipt of all necessary documentation.

FOR EXTERNAL APPLICANTS ONLY:As a health care institution, our highest priority is the safety of patients, families and staff. As a result, we are adopting all prevention measures to ensure the safety of our patients, families and our staff. Therefore, any offer of employment is conditional upon you submitting proof that you have been fully vaccinated with a Health Canada or World Health Organization (WHO) approved COVID-19 vaccination as soon as possible and no later than fourteen (14) calendar days prior to the effective start date, in addition to satisfying any other condition(s) that may be set out in an offer. If a candidate fails to satisfy this condition (or any other condition(s) set out in an offer), any offer of employment shall be immediately rescinded.

How to Apply

Tip:Combine your cover letter and resume into ONEdocument of 20 pages or less as you cannot upload multiple documents as part of your application.

If you are still experiencing technical difficulties please email ask.hr@sickkids.ca to send us a short description of the issues you are experiencing. Please note that we will not accept resumes sent to this inboxbut we are happy to respond to requests for technical assistance.