food and beverage server

Food and Beverage Serving Skills

• Advise on menu selections
• Serve food and beverages
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe and advise on wine selection
• Describe menu items including daily specials for customers
• Take orders and relay to kitchen and bar staff
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages

Credentials (certificates, licences, memberships, courses, etc.)

• Responsible Beverage Service Certificate

Business Equipment and Computer Applications

• Aloha Point of Sale (POS)

Additional Skills

• Address customers’ complaints or concerns
• Enforce provincial/territorial liquor legislation and regulations
• Clear and clean tables, trays and chairs
• Must be of legal age to mix and serve alcoholic beverages
• Provide customer service
• Assist clients/guests with special needs

Weight Handling

• Up to 13.5 kg (30 lbs)

Work Setting

• Restaurant

Work Site Environment

• Noisy
• Odours
• Hot

Transportation/Travel Information

• Public transportation is available

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Physically demanding
• Standing for extended periods
• Bending, crouching, kneeling

Work Location Information

• Urban area

Personal Suitability

• Initiative
• Effective interpersonal skills
• Flexibility
• Team player
• Excellent oral communication
• Client focus
• Reliability
• Organized