Director of Supply Chain

Overview:

Based in Mississauga, the Director of Supply Chain is a key member of the Operations leadership team, responsible for oversight of procurement, logistics and planning teams. They are responsible for motivating these teams to achieve company goals in a timely manner. They analyze business data and make key decisions based on their observations and experience.

The Director of Supply Chain is responsible for managing all crucial aspects of the supply chain processes, including performing inventory management, managing transportation costs and routes, making decisions on warehousing and distribution methods, and developing strong business relationships with vendors while keeping costs low.

In all tasks, the Director of Supply Chain must follow all laws and regulations regarding supply chain processes and strive to minimize the use of company resources while maximizing profitability. They interact with vendors in an ethical manner, find innovative solutions to supply chain issues, and report progress to the Chief Performance Officer.

Key Performance Outcomes:

• No safety incidents/claims
• Gross margin improvements of 10%
• 95%+ Fill rate
• 95%+ Inventory accuracy
• <3% Customer complaints per order

Key Responsibilities:

• Find ways to continuously improve and reduce costs across the supply chain value stream in order to achieve operational excellence
• Support the safety and quality of production and distribution of all products produced and distributed by Greenhouse
• Responsible for planning and directing the manufacturing cycle including sourcing, procurement, purchasing, logistics (including inbound logistics of raw materials and outbound logistics of finished goods) to achieve optimum production levels, and supporting the production and manufacturing team where possible
• Develop and implement an Operations plan including resource allocation, setting and monitoring performance goals, budgets and developing plans to improve or expand the company’s operations and/or business practices
• Develop and plan distribution strategies across all major lines of business, including optimizing last mile delivery in new markets, supporting distributor set up in the USA and other key expansion initiatives
• Align KPIs to business strategy and ensure the team is making progress on KPIs
• Set performance standards and ensure the appropriate measures are in place to achieve those standards
• Identify opportunities for new technology, including integrations between systems, and process automations, along with building appropriate SOPs
• Direct the implementation and use of reporting systems, processes and efficiency programs
• Provide supervision and coaching for the Supply Chain team to ensure operational excellence and a strong organizational culture
• Provide quality direction and training to all supply chain and production personnel
• Anticipate unfavorable events through analysis of data and prepare control strategies
• Manage change initiatives within the Supply Chain team

Skills & Qualifications:

• Minimum 5 years of operations management experience
• Bachelor degree
• Basic understanding of lean principles and leadership applications
• Ability to communicate effectively across multiple departments

Job Expectations

Ability to operate normal and customary equipment/technology used in a business environment, with or without accommodation. It is expected to learn the company’s standard technology (GSuite, DEAR Inventory, Routific) quickly as part of the role.

Note

This description is not an exhaustive list of all role responsibilities, skills and standards required. Other responsibilities, skills and standards may be added. Management reserves the right to add or change the job requirements at any time.

As a standardized step in the application process, we ask that you complete the Culture Index (TM) Survey so we can see how it may apply to your work related needs as well as our company requirements. It also assists us in better employee management and development. Please complete the survey by following the URL here.

Greenhouse

As a company, Greenhouse is committed to ensuring that all people-related processes such as recruitment, hiring, promotion, compensation, benefits, and so forth are administered without regard to race, colour, religion, national origin, sex, or age. We value an inclusive workplace and will ensure our practices and policies uphold just this. For individuals with disabilities, accommodations are available.

We look forward to hearing from you!

The Greenhouse Team