community and social services worker

• or equivalent experience

Credentials (certificates, licences, memberships, courses, etc.)

• First Aid Certificate
• CPR Certificate
• Cultural Awareness Training
• Non-violent Crisis Intervention (NVCI) Certificate
• Applied Suicide Intervention Skills Training (ASIST)

Additional Skills

• Administrative and office activities

Weight Handling

• Up to 9 kg (20 lbs)

Work Setting

• Drug and alcohol rehabilitation centre
• Shelter for the homeless
• Social service or charity agency

Specific Skills

• Obtain information and prepare reports or case histories
• Appraise clients’ needs or eligibility for specific services
• Assess client’s relevant skill strengths and development needs
• Conduct follow-up assessments
• Provide suicide and crisis intervention
• Resolve conflict situations
• Maintain program statistics for purposes of evaluation and research
• Develop, co-ordinate and implement the delivery of specific services within the community
• Liaise with other social services agencies and health care providers involved with clients
• Accompany clients to appointments and social outings

Target Audience

• Elderly
• Aboriginal groups
• Culturally diverse groups
• Street population
• Persons who are deaf/hard of hearing
• Persons with physical disabilities
• Persons with mental health disabilities
• Persons with Acquired Brain Injury (ABI)
• Persons with learning disabilities
• Persons with an intellectual disability
• Females
• Males

Security and Safety

• Criminal record check

Transportation/Travel Information

• Public transportation is available

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding

Work Location Information

• Urban area

Type of Community or Social Service

• Services for the homeless

Personal Suitability

• Initiative
• Effective interpersonal skills
• Flexibility
• Team player
• Excellent oral communication
• Excellent written communication
• Client focus
• Judgement

Benefits

• Medical Benefits
• Dental Benefits
• Life Insurance Benefits
• RRSP Benefits
• Vision Care Benefits
• Other Benefits