IT Technician

Are you looking for a new challenge? Do you have a passion for computers and are you looking for a job that will showcase your problem-solving and user support skills?

As a computer technician, you will be responsible for providing support (level 1 and 2) to users for computer hardware, communications and software used in the company (Windows, Office Suite, Office 365 and others).

Here’s an overview of your tasks:

• Respond to user IT requests to support multiple infrastructures and software
• Install, configure, support and manage the inventory of computer and network equipment (computers, printers, phones/phone systems) and software for users
• Manage firewall, switch, WiFi antennas
• Manage user accounts for the network and email boxes, while ensuring the security of confidential data
• Perform the necessary analysis to justify the purchase or replacement of computer equipment and prepare bids from our various suppliers
• Research hardware and software solutions to meet user needs

WHAT WE’RE LOOKING FOR

• DEC or AEC in computer science with a network option
• Knowledge of LAN, WAN, WiFi and/or VPN networks
• Knowledge of Exchange/Outlook or the Office 365 suite (Exchange Online, Teams, Sharepoint, OneDrive, etc.)
• Knowledge of VWWARE (asset), Veeam (asset)
• Ability to learn new systems and tools
• Ability to work in a team environment and serve users in a respectful manner

WHAT WE HAVE TO OFFER

• Permanent full-time position
• You’ll be joining a team that’s committed to solving day-to-day issues, but always in a pleasant work environment!
• The best of both worlds: the resources of a large company and a family-like atmosphere
• A team that is passionate, attentive and committed to excellence
• A dynamic and stimulating work environment
• Flexible hours that allow you to balance work and personal life
• Group insurance (different plans adapted to your needs)
• Registered Retirement Savings Plan with employer contribution
• Employee and Family Assistance Program
• Social activities