IT Helpdesk Engineer

Job content

Description

Mostly remote work - This fast-growing internet company is looking for a Helpdesk Engineer to join the global IT department. The Helpdesk Engineer role is a brand new role reporting to a manager overseas, and will be the only internal IT person covering all of North America (US/Canada) and South America with around 50 users or so, with the occasional global support. As such, this person will need to be experienced in a similar role with capability of working self-sufficiently.

As the company is experiencing fast growth, you’ll be able to develop yourself and your skills through many of the ongoing projects that you’ll be a part of. You will be supporting many different technologies that have been added along the years. There is also internal mobility within the company for your career development.

This is a full-time position that includes a competitive base salary, variable bonus, extended health and dental benefits, and paid vacation.

[ HOW TO APPLY / INTERVIEW PROCESS ]

About your recruiter – My name is Dan Takagi, and I am a senior recruitment consultant based in Vancouver, BC, with over 11 years of experience matching IT & creative professionals with job opportunities. I make it my priority to provide accurate, timely, and high-quality service.

If you’re interested in pursuing this role, please contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you’re looking for. Please find me on LinkedIn by searching my name: Dan Takagi

Requirements

Here are some of the items that you’ll bring to the table for this role:

[-] 3+ years of experience in a similar IT support role

[-] Self-sufficient and proficient with Windows, Active Directory, Google G-Suite, preferably Mac and Linux as well.

[-] Great interpersonal skills and desire to add value to internal customers

[ VISA / RELOCATION SUPPORT ]

[-] Preference will be given to candidates who are currently in Vancouver with proper working permission to work in Canada

[-] No relocation or VISA sponsorship support will be offered for this role

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go.

Questions? Call your local office at 1.888.490.4429. All applicants applying for Canadian job openings must be authorized to work in Canada.

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