IT BUSINESS ANALYST

Green Shield Canada (GSC) is no longer just a traditional health and dental benefits provider. We’re growing and evolving to have an even bigger impact!

With a starting point as Canada’s fourth largest health benefits provider, GSC manages and administers benefit plan programs for nearly four million plan participants nation-wide. As a not-for-profit social enterprise, we are driven by our Purpose: to make it easier for people to live their healthiest lives. And we’re fully committed to the talented team of employees who delight our clients and set our organization apart as an industry leader.

We are also proud to have been selected by Waterstone Human Capital as one of Canada’s Most Admired Corporate Cultures™. This award confirms GSC’s longstanding reputation as a company that respects and engages its employees – one that provides an excellent working environment and offers challenges and career growth.

WHY GSC IS A GREAT PLACE TO WORK

With all our cutting edge solutions, there’s never a dull moment
Our approach to offering and managing health benefits is always forward-thinking, from the promotion of digital mental health therapies (such as Inkblot) to predictive modelling of claims data insights, and the use of AI in our industry-leading Claim Watch™ fraud detection and prevention strategy.

We invest in our employees
As we grow, so do our employees. We offer training and professional development to ensure employees excel and are well positioned for career advancement within GSC. We encourage our team to continue their education – and we help fund it.

You’re part of something bigger
As a social enterprise, we re-invest our profits to support local communities and advocate to make it easier for Canadians to live their healthiest lives. Our employees – and customers – benefit from knowing they are contributing to enhancing the common good.

We don’t stop there. Check out these other perks:
Generous time off (including vacation, holiday shut-down between Christmas and New Years, and having your birthday off)
Full and flexible benefits on day one (it is our business after all)
Convenient commute accessibility (…if we ever commute again!)

THE ROLE IN A NUTSHELL

• 
  Facilitate communication with business stakeholders to determine a clear understanding of business problems.
  
• Responsible for understanding current and future processes, including processes for the entire enterprise.
  
• Analyze business problems and define conceptual and detailed requirements for resulting technology solutions utilizing various techniques.
  
• Develop requirements, implementation plans and conversion plans. Participate in developing project plans, test plans, training plans and deployment plans. Work closely with Quality Assurance team to determine test scenarios, test cases, and facilitate User Acceptance Testing.
  
• Work closely with technical team to determine integration and performance testing requirements.
  
• Responsible for ensuring coverage of requirements and test scenarios.
  
• Develop an awareness of industry business trends and best practices.
  
• Analyze and troubleshoot production system problems effectively.
  
• Perform data analysis using Oracle SQL and PL/SQL.
  
• Works closely with developers and the technical support team to resolve production support issues

• University Degree in Computer Science or equivalent.
  
• Minimum of 3 years of Information Technology experience for custom systems and implementation on large, complex projects.
  
• Experience with applying agile delivery methodologies.
  
• Demonstrated facilitation and consultative skills.
  
• Clear and effective written and verbal communication skills.
  
• Highly developed planning, organizing and negotiating skills.
  
• Experience managing multiple tasks, meeting deadlines and respond to changing priorities.
  
• Proven analytical abilities and able to work at an abstract level.
  
• Demonstrated understanding in requirements definition and management techniques including business process modeling, user stories, workflow analysis and data modeling.
  
• Experience with relational databases. Data modeling and data mining experience desirable.
  
• Ability to work independently and within a team environment.

NICE TO HAVE

• Knowledge of SharePoint.
  
• Experience leading projects and initiatives.
  
• Bilingualism French/English.

Applications will be received from March 23, 2022 until April 6, 2022.

If you are interested in this role, we invite you to apply from the page that opens.

Providing this information gives GSC consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence, and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

At GSC, we embrace diversity and inclusion in our workforce and workplace. We are committed to building inclusive teams and an equitable environment for people to be themselves. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodations through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

GSC has a COVID-19 mandatory vaccination policy that requires all employees to be fully vaccinated. This is a condition of employment. Consideration will be given for any necessary accommodations under Human Rights and will be approved on a case by case basis through Human Resources.