Inflight Training Development Specialist

Want to be part of a team that’s changing the way Canada travels?

As Canada’s largest independent ultra-low-cost airline, that’s exactly what we’re doing at Flair Airlines. By consistently offering airfares that are a fraction of the ticket prices of “those other airlines”, we are making air travel an affordable option for millions of couch-bound Canadians.

Yes, we’re an airline, but we truly believe that our product is our people. Low fares are important, but it takes great people delivering consistently outstanding customer-focused service to build brand loyalty.

Flair Airlines is currently seeking a permanent, Full-time Inflight Training Development Specialist to join our growing and ever-changing organization.

The Inflight Training Development Specialist can be based out of Edmonton, AB (YEG), Calgary, AB (YYC) or Toronto, ON (YYZ) and some travel may be required.

Primary Job Functions:

Reporting to the Manager, Inflight Instructional Design the Inflight Training Development Specialist develops new and revised cabin safety training programs and supports all Inflight Instructors with program related issues/questions. Additionally, the position assists the Manager, Inflight Instructional Design with the roll out of all new and revised programs.

The duties of the Inflight Training Development Specialist include:

• Liaising with Inflight Standards and Training Management to stay abreast of cabin safety regulatory requirements;
• Assisting the Manager, Inflight Instructional Design with managing all aspects of Flight Attendant e-Learning through the Pelesys Training Management System (TMS) using the Learning Management System (LMS), Exam Generation System (EGS) and Electronic Training Records (ETR) modules;
• Conducting needs assessments to determine training needs, as required;
• Developing new regulatory training programs/amendments, according to the TP12296 and related CARs/CASS/Advisory Circulars;
• Maintaining training program regulatory cross-referencing;
• Working closely with the Document Standards Coordinator to enable training program creation/amendments using the document control process;
• Actioning Transport Canada reviews to training program submissions and make required program amendments;
• Assisting the Manager, Inflight Instructional Design create, document, and maintain key training design processes;
• Assisting the Manager, Inflight Instructional Design create and facilitate Train-the-Trainer sessions for program handover to the Training Delivery team;
• When required, assisting with the facilitation of Inflight training programs.

Safety Duties, Accountabilities, Authorities and Responsibilities:

• Report proactive and reactive safety issues;
• Demonstrate knowledge of employee responsibilities regarding safety and actively participate in the company’s Safety Management System (SMS) program;
• Conduct assigned tasks and corrective actions;
• Encourage active participation in the SMS for all personnel.

Qualifications and Education Requirements:

• Training in flight attendant standards and instructional techniques. Diploma/certificate - Curriculum Development and Instructional Design considered a strong asset;
• Expert understanding of TP12296 Flight Attendant Training Standard, its application, and associated CARs and CASS as they relate to Flight Attendant training;
• Minimum of three (3) years experience in developing training programs and leading teams;
• Current or former experience as a Flight Attendant in a multi-crew aircraft (B737 experience preferred);
• Strong facilitation skills;
• Advanced skills in Adobe Acrobat Pro, Articulate 360, Smartsheet, MS Office;
• Must be legally eligible to work in Canada without restriction;
• Clear criminal record check and satisfactory employment references.

Required Competencies:

• Planning and organizing
• Effective written communication
• Ability to meet deadlines
• Operational knowledge of Inflight operations requirements

Flair Airlines offers a competitive compensation package including medical and dental benefits, short and long-term disability, life insurance, dependent life insurance, employee & family assistance program, a defined contribution pension plan (matched contributions), and a staff travel program.

How to Apply:

Please apply online directly to the posting. Applications should clearly demonstrate how your skills meet or surpass, the requirements of the position of Inflight Training Development Specialist.Further information about the Company can be found at www.flyflair.com

At Flair Airlines, we work together to promote an inclusive environment that attracts talented individuals and signals our commitment to celebrate and promote diversity. We are devoted to creating equitable, inclusive, and diverse workspaces and we encourage qualified candidates from all backgrounds to apply for this role.

We wish to thank everyone who applies, however, due to the number of applications received only those shortlisted will be contacted. We cannot accommodate phone inquiries.

We look forward to meeting you at Flair Airlines!