Human Resources Manager

Job content

Job DescriptionJob Title: Human Resources ManagerPosition Summary:The Human Resources Manager leads the human resources programs and people initiatives for the Company. This individual will work closely with leadership to develop and implement a variety of organizational activities while driving continuous improvement and bottom-line profitability.Reporting to: General ManagerSupervises: HR Recruiter and AssistantDuties And ResponsibilitiesEmployee Initiatives

• Coaches and mentors the Management team on employee development and relationships
• Develops and implements policies and procedures which are aligned with the organizational values and business goals
• Recommends strategies for improving engagement and retention of employees
• Implements programs and activities to promote a positive workplace culture
• Champions organizational processes through effective communication and collaboration between departments
• Undertakes special adhoc projects as required.

Employee Administration

• Designs and administers employee policies
• Maintains confidential employee records and human resources documentation
• Tracks and monitors employee metrics for reporting and to improve productivity
• Provides proactive recommendations and support to managers on all day-to-day employee relations matters while ensuring adherence to policies, procedures, laws, standards, and regulations
• Creates effective performance management programs and proactively works with managers to drive individual performance through training, development, and continuous improvement initiatives
• Prepares employee-related documentation, disciplinary letters, termination letters, etc.
• Provides leadership, coaching and support to managers and employees
• Manages salary reviews and assists with promotions, salary increases and incentives

Recruitment Management

• Establishes proactive and targeted recruitment strategies which build candidate pool to fill immediate openings and future talent requirements
• Manages all aspects of full cycle recruitment including job specifications, advertisement postings, candidate screening, creative sourcing methods, interviews, reference checks, negotiation and job offers
• Works closely with hiring managers to prepare interview questions, screening tools and contract offers
• Plans and coordinates various recruitment networking events including career fairs, information sessions, and industry/community outreach
• Build Five Star’s employer brand through candidate experience delivery

Payroll And Benefits Administration

• Works with Accounting team to ensure payroll processing is accurate and assists with payroll backup, ROE’s and T4 documentation as needed.
• Keeps employee records up-to-date by processing employee status changes in a timely manner.
• Issues, monitors, and reconciles inventory of keys, passes, company uniforms, cell phones and all Five Star property for employees.
• Conducts monthly review and reconciliation of employee eligibility for benefits coverage.
• Administers benefits enrollment with Group Health Benefits Solutions, coordinates employee-related communications with Group Health Benefits Solutions and answers employee benefits questions.
• Coordinates and organizes Health & Safety programs and facilitates WorkSafe administration.
• Ensures company HS&E policies and systems comply with provincial and federal legislation requirements.

Education And Experience

• 5+ years progressive experience as a HR Generalist or equivalent hands-on experience
• Education in Human Resource Management or Business Administration
• CPHR certification is an asset
• Advances communication skills, using diplomacy, influence, nuance and assertiveness to achieve productive outcomes
• Supervisory or leadership experience would be required
• Previous experience working within a customer service-oriented or fast paced industry is essential

Knowledge, Skills And Abilities

• The successful candidate must be customer service focused with a proven track record in recruiting, employee relations and change management.
• Hands-on experience and working knowledge of BC Employment Standards, Work Safe, Human Rights and Occupational Health and Safety legislation
• Strong verbal and written communication skills
• Enthusiastic self-starter with a positive and adaptable attitude
• Effective interpersonal skills through leadership, diplomacy, and tact
• Sound business acumen and continuous process improvement mindset
• Proven ability to promote teamwork within diverse groups
• Exceptional administrative skills with a strong focus on attention to detail
• High level of professionalism, judgment and discretion when dealing with confidential and sensitive matters
• Strong self-starter work ethic/attitude and solutions oriented
• Demonstrated ability to coach, train and lead by example
• Thrives in a fast-paced entrepreneurial environment with changing priorities

Company DescriptionOur CommitmentWe take pride in a job well done and value your trust. Our team always does their very best to deliver exceptional results while upholding our reputation for great service. We appreciate all the positive word-of-mouth referrals that has helped us grow.Our Commitment We take pride in a job well done and value your trust. Our team always does their very best to deliver exceptional results while upholding our reputation for great service. We appreciate all the positive word-of-mouth referrals that has helped us grow.