Human Resources - HR & Head Office Coordinator (Mon-Fri Days)

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RainCity Housing operates on the stolen, unceded, ancestral, traditional homelands of the Xʷməθkwəy̓əm, Sḵwx̱wú7mesh, and səl̓ílwətaʔɬ Nations in so-called Vancouver, the q̓íc̓əy̓, qʼʷa: n̓ƛʼən̓, kʷikʷəƛ̓əm, qiqéyt, SEMYOME, Stó꞉lō, and sc̓əwaθən məsteyəxʷ Nations in so-called Lower Mainland, and the shíshálh in so-called Sunshine Coast.

About Us – A home for every person
RainCity Housing is an organization that makes a difference in people’s lives. Our mission is to advance social equity by building upon the strengths of our community and of each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities, and make change for people experiencing homelessness, mental health, trauma, and substance use issues.

RainCity Housing has been developing emerging and promising practices for over 40 years in social services and healthcare, providing Housing First, harm reduction and supports for community members who access our services. To learn more, check out our innovations page. You can visit our Indeed page and click on the “Follow” button to be notified of new job openings: ca.indeed.com/cmp/Raincity-Housing-and-Support-Society/about.

You can also follow us on LinkedIn, Twitter, Instagram, and Facebook.

Benefits:

• 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year
• 8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total
• Employee and Family Assistance Program available to ALL employees, including 24-hour helpline, Personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching: https://www.fseap.ca/
• Municipal Pension Plan with guaranteed lifetime monthly pension when you retire: https://mpp.pensionsbc.ca/
• Employer-paid benefits for regular Part-time and Full-time employees:
• Core Gender Affirmation services
• $1,000/year coverage for Massage
• $500 per paramedical service Physiotherapy, Naturopath, Acupuncture, Chiropract, and more
• Vision Care, Dental Care, Prescription Drugs, Group Life Benefit (1 x annual salary,) Long Term Disability, and Unlimited Out-of-Province and Out-of-Country Emergencies.

POSITION SUMMARY
The Human Resources and Head Office Coordinator oversees the day-to-day administrative operations of RainCity Housing’s head office and provides direct support to the Human Resources department. Reporting to Human Resources Coordinator Team Lead, and in addition to general office coordination, the position provides confidential administrative support to the human resources, finance, and resource development departments, as well as support to Program Managers on an as needed basis. As a key point of contact for communication, the Office Coordinator requires the ability to handle sensitive matters with tact, confidentiality and good judgement.
This generalist role performs a variety of administrative tasks to ensure organizational effectiveness and efficiency, while working in a fast-paced, multi-tasking environment. Typical duties include front desk reception, office supply management, mail distribution, human resource file management, board document preparation, all-manager staffing communications, and ensuring all areas of the office remain tidy and stocked.
COMPETITION#: job2024.163
APPLY BY: Midnight, May 16, 2024
POSITION TITLE: HR & Head Office Coordinator
DEPARTMENT: Human Resources
POSITION TYPE: Full-time, 1.0 FTE, 80 bi-weekly Hours
EMPLOYEE GROUP: Excluded
SALARY: $50,005.50 – $51,182.10 annually
TERM: Temporary until June 1, 2025, with possibility of extension or return of incumbent.
START DATE: As soon as possible
SCHEDULE: Monday to Friday, 8:30am to 4:30pm. A combination of work from home and from head office.
POSITION QUALIFICATIONS

• One year of post-secondary training in a relevant field
• A minimum of three years of administrative/reception experience
• Excellent computer skills in MS Office and its suite of products
• Non-profit experience is preferred
• An equivalent combination of education, training and experience may be considered

COMPETENCIES
Problem Solving/Judgement

• Strong problem-solving skills
• Effective decision maker; able to assess situations to determine the importance, urgency and timeliness; able to execute on clear and timely decisions in the organization’s best interests
• Self-directed; able to anticipate and act on needs before they arise
• Ability to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities

Communication

• Highly professional and exercises sound judgment, discretion and confidentiality
• Champions positive working relationships with internal and external stakeholders
• Listens well and encourages open exchange of information and ideas using appropriate communication
• Excellent communication skills with the ability to speak clearly, logically and persuasively, and to prepare clear, concise and comprehensive correspondence

Personal

• Creates connections, trust and shared meaning with diverse individuals and groups
• Identifies, establishes and communicates clear and meaningful expectations and outcomes
• Models core qualities such as honesty, integrity, resilience, and confidence
• Focuses on stakeholder needs; able to anticipate, understand, and respond to the needs of internal and external stakeholders to meet or exceed their expectations within organizational parameters
• Self-aware; understands personal assumptions, values, principles, strengths and limitations
• Understands the need for ongoing personal and professional development; actively seeks opportunities for personal learning, character building and growth
• Takes responsibility for personal actions, performance and health
• Ability to understand, communicate and support the mission and values of RainCity Housing, and the models/methods of supporting clients including the principles of Housing First and Harm Reduction

Please submit both a cover letter and resume to apply, describing your suitability for this position. We thank all applicants in advance for their interest. As part of the application process, you may be asked a short set of questions to provide further information about your experience and availability. Please note, only applicants selected for an interview will be contacted.

Diversity
RainCity Housing serves a diverse group of people, and we need a staff group that reflects this diversity. People of diverse backgrounds and cultures are encouraged to apply.

As we work towards building a diverse staff team, we are particularly seeking applicants who identify as being Indigenous, Black, People of Colour, applicants with personal lived expertise, and 2SLGBTQ+ identified people.

Inclusion and creating a safer space
We are committed to making our organization a safer place for our staff, with steps taken to create space for learning and unlearning. RainCity’s department of Indigenous Cultural Services was created with the purpose to acknowledge the unique history and service needs of our Indigenous staff and tenants in respect to accessing culturally relevant and culturally sensitive care and support. RainCity’s Black Affinity Group was formed to provide support for Black staff by creating a safe space to support each other, network, debrief, and to heal from the impact of harm endured. Candidates are welcome to self-identifying in their cover letters as Black, First nations, Métis, or Inuit.

All of our employees are expected to develop and exhibit skills to contribute to safety in the workplace, including demonstrating anti-racism knowledge and skills to support racialized communities, including knowledge of Canada’s historical and on-going colonialism and its impact on Indigenous peoples, and commitment to learn and uphold the Truth & Reconciliation Commission’s 94 Calls to Action and BC’s Declaration on the Rights of Indigenous Peoples Act. Employees are also expected to demonstrate anti-discrimination knowledge and skills to support equity seeking groups, including the 2SLGBTQA+ community, people who use drugs and alcohol, people living with mental health issues and sex workers.

Inclusivity and support for people with differing abilities
In our efforts to provide a barrier-free workplace, we invite you to let us know of any adjustments or accommodations that might be needed for you to participate in the interview or selection process by sending an email to hr.inbox@raincityhousing.org.

If you’re having any difficulty creating an account or submitting your resume: Please email dfrecruitingsupport@raincityhousing.org for assistance.

Do you want to improve your chances of joining RainCity? Be sure to include a cover letter letting us know why the work that we do is important to you, and how your experiences make you a good fit for this role.

Do you need additional support with your application? Connect with our partners for assistance:

• ACCESS Futures provides free employment support for Indigenous people and can assist with career advising, resume and cover letter writing, and funding for training: https://www.accessfutures.com/employment-services
• PRISM Employment Support Service (ESS) provides free strengths-based, trauma-informed employment support program for 2SLGBTQIA+ people, including coaching sessions, workshops, personal counselling sessions, and financial assistance for transit, occupational training, clothing, and childcare: https://qmunity.ca/employment/
• WorkBC provides free employment services to all job seekers, providing with support in resume and cover letter writing, training, and financial support for childcare and transportation costs: https://www.workbc.ca/discover-employment-services/workbc-centres/employment-services
• MOSAIC provides free employment support for refugees, immigrants, and racialized women, with services in career readiness training, mentoring, and peer groups: https://mosaicbc.org/our-services/employment-services/

We are a Union
RainCity Housing is a unionized workplace. Along with the union, we support the principles of the Human Rights Code of BC. We promote a workplace that treats both staff and the people accessing services with dignity and respect.