Group Account Supervisor

You love to build lasting professional relationships with clients. As a true people person, you’ll be the primary point of contact for clients, working alongside a talented and dedicated team of Digital Marketing professionals. You’ll work with a stimulating variety of clients across diverse industries and services.

The Group Account Supervisor is a critical client partner who demonstrates leadership, strategic direction, accountability, business acumen and vision for their portfolio of businesses. He/she acts as a leader and coach for the account managers on his/her team.

As a Group Account Supervisor, you will have the opportunity to effectively leverage your experience, knowledge and skills to drive innovative thinking and set challenging team goals and objectives by balancing the needs of the client, the business and the team.

It will be your responsibility to oversee and approve the development of goals and strategies in collaboration with the 360 planners while ensuring that tools and systems are effectively applied to planning and purchasing activities, with the goal of optimizing deliverables and providing strong justification for recommendations.

This position will maintain daily relationships with clients and their respective teams, and will be Bloom’s primary contact for agency partners, as well as internal Bloom responsibilities.

Due to the Covid-19 crisis, interviews will be conducted via video conference only.

Key Responsibility:

• Manage all aspects of the client business providing superior customer service while maximizing business opportunities;
• Responsible for meeting business KPI’s and development of business plans;
• Lead and manage all strategic channel planning activities associated with assigned account(s);
• Establish and grow a strong relationship with multiple senior client stakeholders through a demonstration of industry knowledge and of the application to business challenges;
• Steward relationship with outside agency partners (creative, PR, promotion, etc.);
• Work with analytic partners to gauge media performance and KPI’s to determine the extent to which the original objectives and strategies were met;
• Manage multi-disciplinary team ensuring all team members are delegated work appropriate for their level and experience and that the team remains challenged and engaged;
• Actively incorporate tools into client planning process/lead workshops in Facilitator role;
• Understand client compensation structure and implications of plan changes;
• Acts as a positive role model through example;
• Proactively keep abreast of industry trends and share knowledge with team;
• Mentor the team to maximize individuals’ growth, and harness the strengths and opportunities of each team member;
• Work closely with their direct report to optimize any revenue opportunities within the agency at large.

Qualifications

• Minimum 4-5 years as an Account Manager in an agency or publisher setting;
• University or College degree/diploma in Media, Marketing, Business, Project Management or related field;
• Direct client service experience;
• Demonstrated supervisory, delegation and strong mentorship skills;
• Proven track record of client and team success;
• Working knowledge of Syndicated tools (Google Analytics, DV 360, Facebook Ads, (...);
• Proficient with Microsoft Office Suite and Google Work Suite.

Why You Should Apply

Bloom offers you one of the best places to work in Canada where you can accelerate your career in Digital Marketing. You’ll get to work alongside some of the most talented, dedicated and supportive people in the industry. And you’ll get to do it at a great location (ours or yours). Join a team that cares about your growth, managers that treat people as people and seek out your ideas and suggestions.

Bloom cares about your personal health! Due to COVID-19 we are currently operating 100% flexible remote + office. While working from home or from the office you can benefit of:

• Health and Dental Insurance
• Flexible schedules
• E-coffee with the team
• Computer equipment delivered to your home

Our office is currently closed, but here are the things you will love once it re-opens:

• On-site Gym & Shower
• Discounts of public transit with Opus & Cie.
• Unlimited remote work
• Free healthy snacks, coffee & tea
• Standing Desks
• Collaborative workspace
• Sun Lounge
• In-office bike parking
• Foosball, Video and Board Games
• Great location right on the Lachine canal, close to public transportation

We sincerely thank all candidates who apply, however only those selected for an interview will be contacted.

Bloom is an equal opportunity employer and commits to make any necessary disability-related accommodations, upon request, throughout the entirety of the recruitment and selection process.

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