Front Office Administrator (Full-time, permanent, on-site.)

Job content

America Fujikura Limited (AFL) is looking for YOU, an enthusiastic, customer service minded Front Office Administratorwho wants to work in a collaborative, friendly and supportive environment.

If you are interested, join our team, and help us to deliver value-added services to AFL, our clients, and our collaborative and dedicated team.

HERE’S THE IMPACT YOU’LL MAKE AND WHAT WE’LL ACCOMPLISH TOGETHER:

As a Front Office Administrator, you are responsible for providing the highest possible standards of client service and satisfaction. As the initial contact person for enquiries, you will be the voice and face of AFL in many instances. Always pleasant and courteous, you will prioritize answering requests appropriately and efficiently, responding to enquiries, and assisting team members, visitors, and stakeholders with their questions – all while maintaining complete confidentiality.

Each day, this multi-faceted opportunity will keep you busy with the following value-add activities:

• Manage front desk and respond to all general enquiries via in-person, phone, email, or Microsoft Teams.
• Coordinate solutions for day to day asks.
• Handle mail, inter-office mail, and courier packages ensuring they are delivered to the correct individuals and/or department.
• Coordinate the purchase of office supplies and ensure they are adequately maintained including supporting with sourcing products and equipment.
• Manage employee mobile phone program.
• Handle branded clothing and business card orders.
• Point of contact and responsible for handling vendor services.
• Arrange for repair and maintenance of office equipment and furniture.
• Administer security access program including security scan cards for access to AFL’s buildings.
• Support AFL’s Payroll team with weekly timecard entering and support AFL’s Accounting team with accurate coding of invoices.
• Administer security access and parking pass program.
• Manage booking of boardrooms/hoteling offices/personal offices including ensuring office environment and boardroom(s), are maintained to a professional and cleanliness standard.
• Support event management.
• Provide administrative support with travel management and related activities where required.
• Support Environment, Health and Safety (EHS) with tasks such as:
• First Aid attendant and Floor Warden duties
• Conducting monthly building inspections
• Track and monitor visitor daily signing sheet
• Track and monitor personal protective equipment (PPE) supplies
  

Qualifications

• 1+ years’ experience in the coordination of office services
• Strong interpersonal skills including written and verbal communication
• Demonstrated customer service skills
• Strong organizational, prioritization and multitasking skills
• Intermediate knowledge of MS Office applications including Word, Excel, Outlook and PowerPoint
  
  

Work Location, Condition, and Work Hours:

• Normal office environment (Monday to Friday)
• General hours of Monday through Friday 8:00am to 4:30pm. Occasional weekend or longer hours.
  
  

Who is AFL?

America Fujikura Limited (publicly known as AFL) is a premiere service provider in the global telecommunications industry focusing on leading-edge network technology, quality, safety and superior customer satisfaction. AFL manufactures, engineers and installs the fiber optic products and equipment that communications providers need to provide quad-play solutions to their customers.

Everyone belongs at AFL. At AFL, we value and respect unique contribution and talents. As a global company with customers of every race, ethnicity, gender, age, religion, ability, background and experience, we believe that we can serve our team members and customers better if cultural diversity is naturally engrained within the fibres of our company.