Support Worker

le contenu du travail

Residential

Direct Service worker

Job Description

Duties and Responsibilities

Communication

1. Maintain positive and effective communication

• Identify and apply critical thinking and problem-solving techniques.
• Utilize different communication styles and skills as nessesary, with individuals,

Families, supervisors, agencies, co workers, and community at large.

2. Complete necessary records and documentation in accordance with agency policy and procedures, Residential care and licensing and Community Living disABILITY Services

• Complete documentation accurately, including
• Individual logs (where applicable)
• Communication logs (where applicable)
• Progress reports
• Financial records (where applicable)
• Incident reporting
• Behavioral observations
• Individuals plans (where applicable)

Safety

1. Ensure property and equipment is maintained in a clean, safe working order.

• Ensure home is clean and sanitary.
• Clean home on a daily/weekly/monthly schedule as required, including but not limited to vacuuming, dusting sanitizing of food preparation areas and bathroom facilities.
• Clean and maintain equipment.
• Report and attend to unsafe conditions/equipment.

2. Ensure compliance with fire safety regulations and participate in monthly fire drills

o Practice fire safety procedures and standards.

3. Ensure that hazardous materials and refuse are properly stored or disposed of.

Collect and dispose of garbage/ hazardous materials.

o Ensure home is clean and sanitary

o Ensure safe and proper storage of hazardous materials.

4. Ensure safe storage of medications.

• Ensure safe storage of medication and first aid supplies.
• Locate information on in house drugs and side effect when applicable.

5. Ensure adequate supervision in identified risk areas.

• Assess risk areas for individuals (Along with House Manager)
• Provide supervision and support as required.

6. Ensure that food is handled safely and stored properly.

• Ensure that food preparation and eating areas are clean and sanitized.

Health

1. Attend to residence physical, emotional and mental health providing medical optical, dental etc. as necessary.

• Monitor and follow up on basic health and medical care. (As requested)
• Report and record health and medical information as required. (As requested)

2. Administer medications accurately.

• Follow procedures for ordering, administering and monitoring medications.
• Follow guidelines of Residential Care and Licensing Manual.
• Complete medication administration records accurately.
• Know the medications and response to the specific pharmaceutical precautions of the medications including prescription and non-prescription medications.

3. Provide nutritious meals and snacks in accordance with Canada’s Food Guide.

• Follow the Canada Food Guide and adapt to individuals likes, preferences, choices and medical requirements including, for example, Prader Willi, celiac, colostomy, allergies, cholesterol, Diabetes.

Self Direction and Management

1. Support Individuals with their Person-Centered Planning process.

• Provide individual with support in pre-planning.
• Follow-through on planning.

2. Encourage and assist each individual to participate in the daily activities and responsibilities of their personal lives and their home.

• Encourage and assist individual to participate in daily activities related to:
• Personal Hygiene. i.e. bathing
• Meal /nutrition preparation.
• Groceries and household shopping.
• Laundry.
• Care of home.
• Care of yard.
• Ensure home is clean and sanitary.
• Provide accurate and complete information in order for individual to make informed choices and decisions.
• Provide emotional, spiritual, life skills, sexuality and social support in a manner that respects and honors the individual’s privacy and dignity.
• Other duties as assigned from time to time

Relationships and Community Involvement

1. Play and active role in providing opportunities for relationships with family’s neighbors and the community.

• Build individual’s skills on how to maintain relationships.
• Create opportunities.

2. Teach and assist people to develop positive social interactions.

• Assess individual skill level.
• Identify appropriate social settings.
• Prepare individuals for social setting.
• Provide opportunities for individual to experience a variety of community options for social interaction.
• Teach appropriate skills in interaction.
• Provide repeated opportunities and options.

Financial Management

1. Assist individuals with the management of their personal funds on a day to day basis.

• Work within the individuals’ financial limits, personal financial plan and bank accounts limits. (As required)
• Report mismanaged funds.

2. Assist in managing the household funds, record purchases and provide receipts.

• Follow agency policy procedure and guidelines regarding house finances. (As required)
• Utilize agency recording system.
• Provide receipt for everything.

Organizational

1. Participate in staff meetings.

• Be prepared to actively participate in all staff meetings.
• Read minutes of meeting.
• Ask questions and share information.
• Implement team decisions.

2. Participate in professional development.

o Attend training events, meetings.

3. Assist in the training and orientation of new staff.

o Act as a positive role model.

o Introduce new staff to individuals, other staff and resources.

o Identify tasks and skill they can teach.

o Act as a resource.

o Include new staff as a team member.

o Give and receive feedback of encouragement.

4. Follow the policies and procedures of the organization.

• Read agency manuals such as policy and procedures.
• Ask questions.
• Arrive on time and complete shift.
• Follow agency procedures for schedules, hours of work, breaks and time sheets including shift exchanges, overtime, days off, vacation leave and time records if applicable.

5. Ensure positive relationships with families, friends, professionals, businesses, community, advocates and public at large.

• Help extend a warm welcome to visitors.
• Portray a positive image of individuals and agency.
• Speak professionally when answering the phone and in other interactions.
• Dress in a clean and appropriate manner.

6. Maintain Confidentiality

o Maintain and respect confidentiality in sharing information about individuals, team and organization.

Job Types: Full-time, Part-time, Permanent

Salary: From $14.22 per hour

Additional pay:

• Overtime pay

Flexible language requirement:

• English not required

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

COVID-19 considerations:
Provide all items for support staff, Masks, Cloves, Eye protection available when and where required.

Experience:

• supportive care: 1 year (preferred)
• Resident Care Aides: 1 year (preferred)