Staff AI Research Scientist - ATG

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We’re growing fast, innovating faster, and making an impact on our customers’ and employees’ lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we’re on the 2020 list of FORTUNE World’s Most Admired Companies.®

We’re looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

The Advanced Technology Group (ATG) at ServiceNow is a customer-focused innovation group building intelligent software and smart user experiences using existing and emerging data and AI technologies to enable end-to-end, industry leading work experiences for customers. We are a group of researchers, applied scientists, engineers and product managers with a dual mission. We build and evolve the AI platform, and partner closely with business units to build products and end-to-end AI-powered work experiences for customers. In equal measure, we lay the foundations, research, experiment and de-risk AI technologies that unlock new work experiences in the future.

Team

ServiceNow carries out fundamental research to push the limits of what AI can do for enterprises. You will be part of the ServiceNow Research group within the ServiceNow Advanced Technology Group.

Role

You will do fundamental research on low-data machine learning with a focus on natural language processing and multimodal representations, within our “low-data learning” research program. You will have a role of knowledge generation and transfer, as well of maintaining our scientific credibility within the academic community.

What you get to do in this role:

Research scientists have the responsibility to set up their own research agenda within the topics of the research team, supervise interns, collaborate with their colleagues and the global AI community.

Research scientists are also responsible to be on top of the latest trends and discoveries and of sharing their knowledge with their colleagues through internal communications and collaborative projects.

Research scientists are also responsible to act as scientific advisors for other teams in need for their expertise and contribute to the products of the company.

Qualifications

In order to be successful in this role, we need someone who has:

• A PhD in machine learning, deep learning, computer science, artificial intelligence or a related field.
• Preferred: 2 years of research experience post PhD.
• A getting-things done mindset with a desire to push the boundary of fundamental knowledge
• Experience in natural language understanding and optionally on multimodal representation learning, reinforcement learning, graphs, time series, computer vision, etc.
• Experience and mastery of scientific programming with Python and Numpy, and optionally also with Java, JavaScript, or R.
• Experience and mastery of deep learning programming in Pytorch and optionally with Tensorflow.

• Experience contributing to research communities and/or efforts including publishing papers at top international conferences such as (NeurIPS, ICLR, ICML, ACL, CVPR, etc.)
• Desire to work in a diversified team.

When applyingplease provide:

• CV
• Cover letter
• Research statement

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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Work Personas

Required in Office

Flexible

Remote