Senior Operations Analyst

le contenu du travail

We’re looking for a Senior Operations Analyst to join our team!

Are you an experienced IT Professional looking for the next step in your career? SGI CANADA is currently searching for a Senior Operations Analyst. The successful candidate will be responsible for ensuring the proper technical, operational and business KPIs (key performance indicators) are identified, monitoring is configured, and implementing the integration of these alerts into SGI’s ITSM application. They will also be responsible for designing, implementing, and sharing queries within the Azure Monitor space or other monitoring tools. This role leads internal IT Operations root cause analysis reviews, provides feedback to the Operations Analyst for changes, and approves for further review. If successful, you will finalize action items to be implemented and lead root cause analysis reviews with all IT departments to gain alignment of the action items, assign to correct departments, and set due dates for implementation.

If you join our team, you’ll be working with over 2,000 colleagues to help us continue to grow, innovate and transform the industry. We’re a well-established insurance carrier that has a lot to offer its employees including some great benefits, pension plan, training, continuous professional development, career advancement opportunities and valuable work life balance (just to name a few).

Why SGI CANADA?

Because when you start here, you want to stay here. We offer a wide range of benefits and invest in career development to meet the needs of our employees. We embrace diversity, recognizing and celebrating our differences and our similarities. With careers as diverse as our employees, join our caring culture of employee empowerment within a great community of people.

Requirements

Candidates must bring the education and experience to succeed in this unique opportunity — after all, we’re counting on you. For our Senior Operations Analyst, here are some things we’ll look for:

• Four year degree from an accredited post-secondary education institution in an Information Technology field of study.
• Three years relevant experience
• Alternative combinations of relevant education and experience may also be considered.

Ready to Apply?

Tell us why you’re the right fit for this role. Learn more about this job and how to green light your career at SGI CANADA by visiting www.sgicanada.ca.

Submit your application online by 11:59 p.m. SK time on:September 6, 2021