Rental Consultant - Ottawa

Under the direction of the Property Manager or Site Manager, a Site Rental Consultant will interface with tenants, both existing and prospective. The main role is to rent apartments to prospective tenants and maintain administrative procedures and protocols related to the position, while supporting the other office staff as required.

Typical Duties Include:

• Respond to rental inquiries by fax/telephone
• Taking rental applications and last month’s deposits
• Respond to tenant account and procedure inquiries
• Answer telephones
• Accept rent payments (cheque, money order) and record on deposit sheets
• Superintendent inquiries re: existing and prospective tenants
• Recommending apartments and setting up viewings with prospective tenants
• Complete office paperwork
• Taking in and processing:
• Parking agreements and cancellations
• Notice to vacate and notice to rescind
• Transfer requests
• Inform applicants of approved applications
• Lease Signing
• Perform pre-vacate, move-in and move-out inspections
• Process the A/R Report
• Perform door knocking (rent reminders, rent collection, N4s)
• Process the Availability Report
• Document work order / service requests for residents
• Delivery of notice of entries and Landlord and Tenant Board documents to residents

A satisfactory reference check, criminal records clearance, and proof of full vaccination against COVID-19 are required for the position, though the Company will provide any accommodation required by law.

We thank all candidates for their interest, however only those being considered will be contacted directly. Homestead Land Holdings Limited is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment and selection process. Please make needs known in advance.

Preferred

Preferred