Registration Officer

About Us

Hanson Canada is an educational institution that delivers secondary, post-secondary and language training programs to international students. There are four campuses located in Toronto (Eglinton), Toronto (North York) and Brampton, Ontario and New Westminster, BC. We value innovation, creativity and collaboration and we believe in our brand: Hanson Education Group.

Hanson is looking for a Registration Officer to work at our New Westminster Campus.

Primary Duties and Responsibilities:

• Following the direction and oversight for the strategic goals and objectives of the Office of the Registrar
• Ensuring students files are accurate and up to date
• Assisting with archiving student records (e.g. Datawitness) and ensuring accurate documentation
• Supporting the registration, deregistration, withdrawal, dismissal, and graduation processes for students each intake
• Assisting with communications to new students, including informing them of registration and payment procedures
• Creating, distributing, and collecting registration documents (e.g., contracts and waivers) from students
• Creating and distributing student transcripts upon request
• Maintaining data tracking systems regarding, but not limited to, course registration and deregistration, payments, study permits, and contact information
• Taking in-person student payments and processing online payments
• Communicating effectively with the Admissions Department, Academic Department, and Finance Department to resolve discrepancies regarding student information, registration status, student files, academic issues, payment history, etc.
• Cooperating with the Finance Department to resolve outstanding payments, process wire transfers, direct deposits, online payments, refund requests, and ensure students’ payment history is accurate
• Communicating with students regularly regarding registration requirements, deadlines, discrepancies, and other relevant information
• Supporting the Registrar in setting up CampusLogin, the Hanson app, and the other systems to facilitate finance and registration processes
• Providing support to the Student Services Department during Orientation and convocation
• Providing input and assisting with developing processes and procedures to improve departmental efficiencies
• Providing additional supports as requested by the Registrar

Qualifications:

• Excellent written and verbal communication skills and interpersonal skills
• Highly detailed oriented with a critical degree of accuracy
• Ability to prioritize work and to perform multiple tasks simultaneously while adhering to deadlines
• Ability to take responsibility, to work well as a team member and to work independently
• Intermediate level of skill for Microsoft Office Word, Excel, and Power Point

Education/Experience Requirements:

• Minimum 1 year of experience in education and education administrative environment or relevant experience is an asset
• Experience in working with international students is preferred
• Completed degree or diploma

Inclusion and Equal Opportunity

Hanson Canada supports requests for accommodation from applicants with disabilities in its recruitment processes. If you require an accommodation, please contact Human Resources to make arrangement. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally-protected factors.

Please be advised only candidates selected for an interview will be contacted.