Patient Ambassador

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Interior Health is seeking a Permanent Part Time Patient Ambassadorat the Royal Inland Hospital, Kamloops, BC.

Days of work: Days/Evenings 09:00 to 17:00, 17:00 to 21:00

Reporting to the Manager or designate and in keeping with the COVID-19 Orders of the Provincial Health Officer, the Patient Ambassador’s primary role is to greet and engage with all individuals entering the building such as visitors, employees, and contractors, to ensure their attendance at the site is essential and to ensure non-essential visitors understand entrance restrictions. The Patient Ambassador supports the safety of patients/clients and their families, and staff, by communicating information about visitor limits in a thoughtful and informative manner.

What will you work on?

This position performs a variety of clerical duties such as:

• Identifies if a visit is essential by communicating with all people who present at points of entry for the assigned entrance or site by following the script and documentation provided for the role.
• Explains Interior Health entrance restrictions as required and asks self-assessment questions.
• Provides direction to essential patients and the public regarding the locations of various departments and services.
• Follows established communication channels to raise concerns to site leadership.
• Cultivates as safe an environment as possible for those entering the facility, while still adhering to infection prevention protocols and directions, violence prevention, and cultural safety training.
• Maintains records on visitor admissions as assigned.
• Performs other related duties as assigned.
  
  

Apply today!