Member Service Rep Supervisor

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Join the ‘SPARK’ at Weyburn Credit Union (WCU) as the Member Service Rep (MSR) Supervisor and build your career in the best place to live in the Prairies (Maclean’s Magazine)! WCU is dedicated to making a positive impact in our communities and giving back. We value self-improvement and providing a positive work environment. We are looking for an experienced financial services professional who is agile, people centered, comfortable in unpredictable environments, and tactful at problem-solving.

As the MSR Supervisor, you are the backbone of the MSR Team (i.e., The “Frontline”). Under the direction of Senior Member Service Managers, you will be responsible for supervising the daily and ever-evolving activities of the Member Service staff. You will provide hands-on support and ensure the development of your team. Your greatest motivation will be seeing your team succeed.

The salary range for this position is $59,112 to $66,492 and is based on experience.

As a team member you will enjoy:

· Above market compensation package including comprehensive employee benefits and a wellness balance.

· Work/life balance with flex work options, generous paid time off including personal time, study time, and above-industry vacation accrual.

· Career development and advancement opportunities.

· A Total Rewards Program including up to 7% matched pension.

· Regular social events and discounted employee banking.

Your SPARK:

· Post-secondary education. Grade 12 or equivalent may be considered.

· 5+ years of proven experience in a financial institution or banking environment or an equivalent combination of education and experience.

· Experience supervising or leading teams.

· Working experience with Adobe and other desktop and web applications is an asset.

· Excellent problem-solving and troubleshooting skills.

• Demonstrated commitment to ongoing professional development.

WCU values continuous personal and professional development. If you do not meet all the criteria but believe that your qualifications and experience would be valuable in this position, we strongly encourage you to apply! All interested candidates should submit a resume by email to recruitment@weyburncu.ca by June 23rd, 2023. Please note, only applicants selected for interviews will be contacted.

Job Types: Full-time, Permanent

Salary: $30.31-$34.10 per hour

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Profit sharing
• RRSP match
• Tuition reimbursement

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Weyburn, SK S4H 0G5: reliably commute or plan to relocate before starting work (required)

Work Location: In person