Manager - Products & Services (Future Friendly Home Services - P&L Management)

Join our team

We’re an exciting, energetic team that likes to work hard and play hard. We enjoy celebrating success. We inspire and support each other with an everyday innovation mindset.

We are focused on a shared goal of reaching our results by delivering exceptional customer experiences through collaboration. We apply each experience to learn and grow and support team member career development with growth opportunities, always on the look-out to try new things. Why team members love this team is our flexible workstyles, cohesiveness, care for each other, and regular connection points. We embrace and thrive in an ambiguous, fast-paced environment.

Here’s the impact you’ll make and what we’ll accomplish together

You’ll lead the P&L and pricing strategy for Home Solutions including our Future Friendly Home services, including some of our most valuable core services, Internet and Voice, supporting integration with other new and emerging leading edge services. Working with a cross functional team including Marketing, Finance, Product Development, Channels & BT (IT department), you’ll shape the strategy of the portfolio by taking a look at trends, past learnings and assessing where we need to go as a business. You’ll drive business financial and target attainments leading a team of Product Management professionals. You’ll take a fresh approach to optimize the portfolio including collaborating with other teams to drive profitable growth, exceptional customer experiences, developing and executing strategies to migrate customers up the value chain leveraging new innovative solutions.

Here’s how

As the Team Lead, you’ll:

As an Experienced Problem Solver, you’ll:

As a Collaborative Partner, you’ll:

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you’re helping us make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability — your unique contributions and talents will be valued and respected here. The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.