hotel receptionist

☞ Hôtel Albert

Vue: 177

Jour de mise à jour: 16-05-2024

Localisation: Rouyn-Noranda Québec

Catégorie: Administratif / Commis / Assistant Conseil / Service client FMCG Houseware

Industrie:

Type d’emploi: Full-time, Permanent

Salaire: $18 an hour

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le contenu du travail

  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 2 years to less than 3 years

    • Work setting

  • Hospitality industry
  • On-site customer service

    • Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests’ departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Perform light housekeeping and cleaning duties
  • Provide customer service

    • Computer and technology knowledge

  • Word processing software
  • Database software
  • Central reservation system (CRS)
  • Spreadsheet
  • Internet

    • Long term benefits

  • Other benefits

    • Other benefits

  • Free parking available
  • Work Term: Permanent
  • Work Language: English or French
  • Hours: 40 hours per week
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Date limite: 30-06-2024

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