Freight Supervisor

JOB SUMMARY

The Supervisor, IFTS ii responsible for the efficient operations of the export or import group, servicing existing clients as well ensuring team members have balanced workloads.

KEY DUTIES & RESPONSIBILITIES

• Develop and maintain acceptable levels of service within the department
• Co-ordinate with other departments to ensure operating efficiency.
• Prepare documents for shipments with carriers (via truck, ocean, air) as needed by clients.
• Ensure billing and documentation processes are up to date for department.
• Track attendance for department in time and attendance system
• Perform other related duties as assigned by management.
• Adhere to established policies and procedures.
• Ensure staff meet all departmental KPI’s
• Oversee operational matters for the particular line of business
  

KNOWLEDGE & SKILLS

• Strong communication skills, both verbal and written
• Strong analytical skills
• Organized and detail-oriented
• Ability to resolve problems and issues effectively
• Solid knowledge of transportation procedures and policies
• Strong knowledge of International ocean/air transportation documentation requirements
• Multi-tasked oriented, ability to handle a large volume of work in a fast-paced environment and meet tight deadlines
• Team player with solid interpersonal skills
• Strong knowledge of MS Office Software (Word, Excel)
• Strong desire to understand P & L statements

WORK EXPERIENCE – MINIMUM REQUIRED

EDUCATION

COMPETENCIES