Dispatcher

Location: Saskatoon

Reports to: Operations Supervisor

Compensation: Hourly

Job type: Full Time, Term until December 31, 2023 (with possibility of extension)

We are Saskatchewan’s leader in waste transfer and recycling services. For more than 55 years, we’ve been building a reputation of excellence.

We are looking for individuals to join our team who are proud to deliver great customer service, where you are home every night. You’ll also be associating yourself with a company that likes to lead by example through, a strong presence in our local communities, charitable giving, sustainability initiatives and more. Our commitment to our customers, our employees, and our environment drives everything we do. Successful candidates are those who seek to thrive in an environment of operational excellence and accountability.

Duties:

• Provide professional customer support by addressing questions, problems, and specific requests for service; clarify customer location, service type & instructions.
• Analyze, route & relay incoming calls and service locations to drivers using the two-way radio or telephone.
• Effectively communicate all pertinent information to the customers and drivers.
• Maximize the volumes of work completed for all systems including seasonal & weather-related adjustments.
• Optimize use of fleet resources by directly communicating with other dispatch planners and operations supervisors.
• Identify and evaluate any special needs for each load (burial, asbestos, etc.).
• Prepare accurate routing schedules, assign drivers and trucks, and schedule call ins.
• Responsible for completing all paperwork for 1 Ton, Roll-Off, Front End and Residential trucks.
• Timely update of software information, notes, issues, and routes.
• Cross system training & coverage for breaks, illness, training, and holidays.

Qualifications:

• Excellent customer services skills conveyed with a positive attitude.
• Excellent planning and prioritizing skills.
• Ability to multi-task with a strong attention to detail.
• Strong, timely and appropriate decision-making skills.
• Strong knowledge of Saskatoon and surrounding area.
• Proficient knowledge of routing software and Microsoft Office.
• Knowledge of trucking regulations and legislation.
• Assertive verbal communication skills.
• Team player with confidence to work independently.
• Experience in dispatch or transportation industry seen as asset.
• Required to be fluent in English, oral and written.
• A criminal record check will be required.

What’s in it for you?

• A team environment that embraces a "work hard, play harder" culture.
• A compensation package that is competitive.
• Well-maintained equipment and facilities.
• Opportunities for learning, advancement, personal growth, and challenge.

Please submit your resume or apply online at www.loraas.ca/careers

Only those selected will be contacted.

Loraas Disposal North is an Equal Opportunity Employer.