Customer Service Representative I

le contenu du travail

Impact Auto Auctions, Inc., a leading provider of loss recovery services to the insurance industry in Canada, has an opening for an Customer Service Representative I at our facility in West Oshawa, ON.

Impact Auto Auctions is Canada’s leading live and live-online salvage vehicle auction company with auction facilities across British Columbia, Alberta, Ontario, Quebec and Atlantic Canada. Impact’s national service offering allows sellers to standardize processes across the country, and provides buyers with Canada’s most extensive selection of salvage vehicles. Impact is a wholly owned subsidiary of IAA, (NYSE: IAA).

Responsibilities

• Serve customers (both internal and external) by responding to and directing telephone and in-person inquiries in a friendly and professional manner
• Performs general clerical duties including sorting and filing of folders and packages for incoming and released vehicles
• Responsible for manually or electronically updating and entering new data in an accurate and timely manner, including vehicle information, registrations and other documents
• Assist in Sale Day activities as directed
• Duties may also include ordering office supplies, sorting and distributing mail, processing materials for courier, faxing documents, photocopying etc.
  

Educational/ Experience Requirements

• High School diploma or equivalent in education with previous office experience
• Proficient in Microsoft Office applications
• Excellent verbal and written communication skills
• Must have exceptional customer service skills
• Good time management and organizational skills
• Strong attention to detail
• Maintain a professional appearance and neat work environment
• Enjoy working in a team environment
  

What do we have to offer?

• Competitive Wages
• Health and Dental Benefits
• RRSP Company Matching
• An Opportunity for Career Growth
• A Team Oriented and Engaging Environment
• Please note that any employment offers are contingent upon successful completion and passing of a background check. This includes a clean driver’s abstract.***