Associate - Projects

le contenu du travail

Role: Onsite Support Lead

Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.). Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and we are among the top performing and fastest growing companies in the world.

• Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Practice - AIA - Artificial Intelligence and Analytics

About AI & Analytics: Artificial intelligence (AI) and the data it collects and analyzes will soon sit at the core of all intelligent, human-centric businesses. By decoding customer needs, preferences, and behaviors, our clients can understand exactly what services, products, and experiences their consumers need. Within AI & Analytics, we work to design the future—a future in which trial-and-error business decisions have been replaced by informed choices and data-supported strategies.

By applying AI and data science, we help leading companies to prototype, refine, validate, and scale their AI and analytics products and delivery models. Cognizant’s AIA practice takes insights that are buried in data, and provides businesses a clear way to transform how they source, interpret and consume their information. Our clients need flexible data structures and a streamlined data architecture

that quickly turns data resources into informative, meaningful intelligence.

ETL / Datastage

Assess and create deployment/ roll back plan.

Validate if all the components have been migrated and the right version is checked in.

Maintain deployment tracker.

Perform sanity checks post deployment to ensure smooth production.

Share activity status with supervisor and highlight concerns if any.

Project Execution Monitoring & closure (Support to Project Management activities):

Monitor work of the developers and share work achieved with them.

Provide guidance through SDLC.

Provide status of progress to leads.

In case of change requests, provide inputs on the plan.

Service Support and Maintenance:
Specific to production and maintenance support:
Provide support for 1 week and hand over to production team.

Identify if the incoming request is a service request/ defect during the warranty or an incident.

If it is code defect in the warranty, highlight to Lead and initiate defect fix process.

Post warranty, support in transition to maintenance team.

Knowledge Management:
Post release participate in project review call and discuss points on what went well and what didn’t.

Create and update knowledge articles (case studies, lessons learnt) in the knowledge management repository.

Guide developers in creating such documents.

Publish white papers/ blogs/ articles (if required).

People Management:
Conduct training through academy or internally within the team.

Conduct technical, face to face interviews for internal transfer or external hiring.

Provide feedback on Developers form technical /domain standpoint to the module lead.

Must Have Skills

Cognizant is an Equal Opportunity Employer M/F/D/V. Cognizant is committed to ensuring that all current and prospective associates are afforded equal opportunities and treatment and a work environment free of harassment.

Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Sep 02 2021

About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.