Field Service Supervisor

Job content

Facility Location- Coquitlam

Work Location - Coquitlam

Posting Locations - Coquitlam; Richmond

Department - Lower Mainland Reactive Service

Job Function - Field Operations

Employee Type - Regular Employee FT Salaried

Salary - $76,500-$85,000

About This Opportunity

The Field Service Supervisor manages a staff of Equipment Service employees responsible for the installation/service of Cold Drink Equipment. The Field Service Supervisor is responsible for overseeing daily operations: managing schedules, coaching and developing team, performance management, setting and ensuring KBI targets and goals are met, driving initiatives and results, auditing employee performance, review of report data to analyze results and ability to enter data into our business systems.

In addition, to managing the direct employees the supervisor is SME liaison with internal/ external customers to respond to needs, seek feedback on performance, and creating a positive experience for the customer.

Responsibilities

• Provide leadership and guidance to the Field Operations team
• Accountable for delivering the Field Service vision and strategy
• Drive employee engagement and organizational health
• Translate Company business data to monitor results
• Coaching, motivating and developing talent
• Enhance intellectual capital through training, rewarding, and retaining the Best of the Best
• Performance Management
• Improve productivity of the workforce through current technology enablement, training, process improvement and identifying best practices (e.g., 5S & Lean methodology)
• Audits Fountain Equipment installations to ensure adherence to guidelines and policies of Coca-Cola.
• Works cross functionally with Equipment Installation Planning and Sales resources to support special projects as well as routine activities.
• Enhance customer relationships both internal and external of the company
  

Qualifications

• High School Diploma required
• Bachelor’s Degree preferred
• 2 years supervisory experience
• Effective coaching/talent development
• Ability to analyze and interpret spreadsheets/business data

• PREFERRED REQUIREMENTS
• Bachelor’s Degree
• 5 years’ experience in Equipment Service
• Effective coaching/talent development
• Ability to analyze and interpret spreadsheets/business data
• Outlook/Excel proficiency
  

About Us: Proudly Canadian and Independently Owned, We are Coke Canada!

Coca-Cola Canada Bottling Limited is Canada’s premier bottling company. We are an independently owned business encompassing over 5,800 associates, more than 50 sales and distribution centers, and 5 production facilities nationwide. For more information about Coke Canada Bottling, please visit cokecanada.com

Important

All offers of employment at Coca-Cola Canada Bottling Limited (“Coke Canada Bottling”) are conditional upon a successful background clearance obtained through our contracted third-party vendor. The standard clearance requirements depend on the position and may include some or all of the following: criminal clearance, employment verification, education verification and drivers abstract review. Please advise the Talent Acquisition team if you have any questions or concerns in regards to this once you are contacted for further consideration.

Coke Canada Bottling is committed to creating a diverse and inclusive workforce with several programs, policies and resources in place to support our people. For individuals requiring accommodations or support throughout the recruitment process please contact our Talent Acquisition Services team by calling 1-844-383-2653 or email HR@cokecanada.com.

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