Field Operations Associate

Job content

Mobile Field Technician - Bike Share Toronto/Shift Transit

Primary Responsibilities:

• Perform a pre and post inspection of the rebalancing vehicle, address any issues with the Field Operations team.

• Follow instructions and respond to dispatch effectively.

• Retrieve inoperative bicycles by direction or via inoperative bicycle software.

• Inspect docking stations for operability, safety, and cleanliness.

• Maintain the area around bike stations as needed to allow members to use the service seamlessly.

• Must complete all internal training requirements.

• Maintain a safe and organized workspace, following standard operating procedures.

• Communicate with Field Service Manager and other Field Technicians while on the job.

• Respond to directives from the management team.

• Perform Bike Share station connectivity troubleshooting and repairs.

• Identify and repair hardware issues with Bike Docking Points and various PCBs.

• Perform scheduled preventative maintenance on Bike Share stations.

• Document work performed using a Computerized Maintenance Management System.

• Perform other duties as assigned.

• Live the Shift Transit philosophy everyday.

Required Skills and Experience

• Must possess a valid Class G driver’s license and a clean driver abstract.

• Must be able to lift up to 60 pounds.

• Must have the ability to bend, crawl, stoop and stand for long periods of time.

• Must be willing to work in all weather conditions year-round.

• Must be available to work a varied schedule of days, evenings, weekends and/or holidays.

• Must have great human relations skills, written and verbal communication skills, decision making and organizational skills.

• Advanced knowledge and of parts and maintenance procedures.

• Must be comfortable riding a bike in an urban environment.

• Experience with soldering and PCB repair/assembly an asset.

• Forklift operator ticket or crane operator ticket (OH&S sec.150) an asset but not required.

Additional Information

• All personnel may be required to perform duties outside of their normal responsibilities to accomplish Shift Transit key performance indicators.

• Shift Transit Toronto is committed to fostering a positive and progressive culture with a workforce that is representative of the population it serves. Applications from women, Aboriginal peoples, persons with disabilities and visible minority group members are encouraged.

Job Types: Full-time, Part-time, Permanent, Fixed term contract, Seasonal
Part-time hours: 32-44 per week

Salary: $17.00-$21.00 per hour

Benefits:

• Extended health care

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Night shift

Ability to commute/relocate:

• Toronto, ON M4M2M3: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Vehicle & Engine Maintenance & Repair Occupations: 1 year (preferred)