Event Bartender (Hospitality All Rounder)

Job content

About Us

Operating year-round for private charters and catering, Harbour Cruises is Vancouver’s leader in boat cruise entertainment. We are proud to offer Vancouver’s only narrated tour of the inner-harbour, and the city’s most popular dinner, and luncheon cruises. In addition to retail cruise products, private corporate events, and special event cruises, we also offer a unique and delightful way to experience the city. We are known for our attentive and efficient onboard staff, and professionally prepared cuisine. We are committed to ensuring that our guests’ cruises are events they’ll remember and repeat! Based out of Vancouver Harbour in beautiful Vancouver, BC - we are dedicated to offering our guests the highest standards of customer service, quality and professionalism in the hospitality industry.

If you’re interested in learning more about our company culture, and joining our team of passionate service professionals, you can check out more about our team here.

What you will work on

As a Bartender at Harbour Cruises, you will be responsible for taking orders and serving drinks in a timely, accurate manner, as well as delivering a fun and satisfying dining experience to all guests. This is a great opportunity for an individuals who have strong people skills, a sense of professionalism and have a passion for creating great drinks for their customers.

As a Bartender at Harbour Cruises, you’ll get to:

• Manage bar organization and upkeep all vessels and outlets to a high level of cleanliness and hygiene
• Accurately and efficiently handle monetary transactions and end of shift financial consolidation
• Ensure quality control with proper rotation and ordering
• Maximize revenue per guest with creative sales approach
• Always productive behind the bar, assisting other team members when required
• Excellent attention to detail and immaculate organizational skills
• Produces high quality and consistent beverages efficiently
• Enforce current policies and procedures
• Communicate any out of stock or product ordering required to ensure vessels and outlets are always sufficiently stocked
• Upkeep and cleanliness of bar areas and all barware
• Communicate any operational equipment and vessel issues to F&B Manager
• Assist management in creating and implementing new Beverage programs
• Create specialty drinks and food items based on demand from guests
• Oversee merchandise acquisition, display, and sales, inventory
• Oversee inventory control systems – Accurate and accountable inventory tracking
• Ensure bars are fully stocked and proactively set up stations in accordance to events scheduled
• Deliver excellent hospitality service by connecting with guests and customers in a respectful and friendly manner.
• Thrive in an exciting fast-paced environment
• Maintain excellent knowledge of the beverage menu and suggest pairings with our food offerings
• Collaborate with colleagues to create a positive work environment and support the team
• Demonstrate your passion for guest experience and display your love for food and drinks through exceptional menu and product knowledge
• Other Duties as assigned by Management and Supervisory Staff
• Duties and Responsibilities might be adjusted from time to time

What you will bring to the team

• Bartending experience in a banquet or restaurant environment
• Broad knowledge of cocktail preparation and awareness of beverage trends
• At least 1 year of bartending experience in a fast-paced environment
• Ability to reach, bend, stoop, stand for up to eight hours, and lift and move up to 50 pounds
• Valid Serving it Right and Food Safe Certification
• Ability to stay calm and composed in a fast-paced environment
• Willingness to be a team player, handling bar duties and assisting with vessel preparation and closure
• Foundations and knowledge of food and various alcoholic and non-alcoholic beverages, including cocktail recipes and mixology techniques
• A positive, upbeat attitude with the ability to work well under pressure within a team
• Must have a flexible schedule and be available to work most evenings and weekends, holidays and early mornings
• Open to learn and ability to work with feedback to support the team

Why join Harbour Cruises?

At Harbour Cruises, we’re on a continuous learning journey as it relates to Equity, Diversity, & Inclusion. We know that diversity is a strength and recognize that the unique backgrounds across our team help us make better decisions, result in more creative solutions, and ultimately lead us to stronger paths of success. We’re working to create a workplace and team that is as diverse as the community we serve, and we aim to provide an environment that allows every person to bring their whole and authentic self to work every day. We are inspired by the unique contributions and insights of our team members and are invested in continuously improving our employees’ experiences as we grow.

We pride ourselves on supporting our team to show up every day being the best they can be, and in addition to our collaborative and people-focused environment, we offer our team:

• An amazing team of hospitality professionals that you will love collaborating with.

Don’t meet all the requirements but still interested in applying for an opportunity?

We’re all on a journey to learn constantly and have areas to grow in and develop. If you bring some of the above skills to the table and are still developing in others, please apply with us anyway! Learning and experience isn’t a one-way path, if you believe you have the background needed to make an impact in this role, we’d love to hear from you. If you require accommodations in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in our hiring process for any reason, please direct your questions to careers@harbourcruises.com and we’ll be happy to support you.

Job Types: Part-time, Fixed term contract, Casual, Seasonal
Contract length: 5 months

Pay: $17.40-$19.50 per hour

Expected hours: 20 – 40 per week

Benefits:

• Company events

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Every Weekend
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• On call
• Overtime
• Weekends as needed

Supplemental pay types:

• Overtime pay
• Tips

Experience:

• Restaurant: 1 year (preferred)
• Banquets: 1 year (preferred)
• Events: 1 year (preferred)
• Sales: 1 year (preferred)
• Customer service: 2 years (preferred)
• Hospitality: 2 years (preferred)
• Bartending: 2 years (preferred)

Licence/Certification:

• First Aid Certification (preferred)
• FoodSafe (required)
• Serving It Right (required)

Work Location: In person

Application deadline: 2024-05-31
Expected start date: 2024-06-01