WORKFORCE TIME, ATTENDANCE, ABSENCE & SCHEDULING ANALYST

Exciting things are happening at the City of Brampton. Take a look at what employees are working on related to our Term of Council Priorities moving us forward towards The Brampton 2040 Vision.

We are embarking on an exciting transformational project to empower and engage the diverse workforce at the City of Brampton by introducing tools, functionality and streamlined interactive processes to modernize workforce scheduling, time reporting and time related requests.

The urban centre we serve is one of the youngest, fastest growing, most diverse cities in the country. We’re aiming high and thinking big, to position Brampton as an emerging global city of the future.

Leaders in our organization understand success requires passion, creativity and agility. We value progress over process. We hold each other accountable. We are a team who is engaged, excited and empowered to deliver results for Brampton.

Above all, we care deeply about Brampton, its future and the lives of the people who live here. This is what our employees have to say about working for the City of Brampton. If you share our energy, we want to know about it.

We have an opening for an “Workforce Time, Attendance, Absence & Scheduling Systems Analyst” with our Digital Innovation and Information Technology Division to be part of an initiative and make a difference by transforming and modernizing how the City handles HRMS business processes, payroll and related business analytics, and their direct relationship with workforce scheduling, time reporting and time related requests.

The City of Brampton is looking for the right candidate with experience in the implementation, administration and support of employee Time, Absence, Attendance and Scheduling solutions. Along with strong business analysis skills, the successful candidate will participate in leading and participating in testing while working with various business units with an understanding of the related workforce, system functionality, applicable policies, collective bargaining agreements and legislation.

Reporting to the Team Lead, Time, Attendance, Absence & Scheduling (TAS), this position will participate in a major City-wide project to implement an application that will deliver automation and transform business processes and practices in the area of Employee Time Capture, Absence Management (Time and Attendance) and Workforce Scheduling. This position is responsible for assessing, researching, analysing and documenting business and systems requirements while working with both internal, external and City-wide department resources. In addition, the incumbent will be heavily involved in the design of business processes, testing, training and the preparation of operational documentation.

Once this application is live and in production, this position will be responsible for the support and on-going maintenance of the application as well as recommend solutions to leverage the functional capabilities to meet future business needs. This position will also offer guidance, support, advice, and direction to various City departments in post-implementation operations of this system and related integrations/interfaces to enhance the use of these systems, thus leveraging functionality to gain efficiencies in business processes and/or greater insight into information. This position provides excellent customer service while protecting the integrity of the data, automating business processes, participating in major system implementations, upgrades, troubleshooting incidents and maintaining optimal configuration.

Liaise with clients to gather business requirements, to determine the fit/gap in the planning and development of new system functionality and/or related business processes. Evaluate business needs to develop understanding of true requirements and translate into functional specifications. Present, explain, and validate analysis with client to ensure proposed solution meets their business needs. Lead the implementation of necessary business and systems changes. Serve as a functional source of expertise in supporting the maintenance and/or development of process improvements and changes. Perform benchmarking to help determine the future/strategic direction of the systems.

Access to system wide confidential data for analysis and operations. Participate in development and implementation of confidential initiatives.

Prepare, review and collaborate on development of test strategy, test plans and test metrics. Create and execute detailed test scripts including documenting of defects, defect reporting and collaborative issues resolution. Prepare testing time and effort estimates and schedule testing activities with various resources. Report on testing status and progress against project plans. Manage the design, specification and execution of tests, including ensuring that test design accounts for risk and selecting the appropriate test types. Review and improve on test cases developed by other testers. Interacts with developers, project team resources and vendors during issue resolution and re-testing. Utilize appropriate tools for test scripting, test execution, defect reporting and overall status reporting.

Act as the System Lead in developing and providing direction to a team of employees in the maintenance, implementation or upgrades of all systems with a view of other areas impacting or being impacted by change. Ensure that application standards are followed and that development, set-up/configuration, testing and data validation are completed successfully and on time. Develop and maintain training materials and conduct user training sessions to support system business demands.

Develop project charter and documentation that clearly defines what processes, functionality, time lines and results will be expected for each new functionality implementation or upgrade of the systems. Develop project plans and lead assigned operational projects.

Develop and maintain data integrity standards through the use of system audits and business process reviews. Audit and review the system framework that supports business processes. Prepare functional specifications in creating new reports and system enhancements. Capture data reporting requirements and test standard and ad hoc queries in a test environment prior to moving to production status.

Maintain system documentation as it pertains to configuration, issue resolution, test plans, project decisions, standard operating procedures, data standards, training and support.

Ensure security requests are actioned and analysed to ensure compliance with security strategy, related policies and audit assessments to safe guard the system and confidential business data. Evaluate all requested changes to ensure segregation of duties in business processes are not compromised.

Develop/configure/set-up functional application configuration and rules to ensure required functionality and reporting capability meets the needs of the Corporation and end users. Troubleshoot User and system issues, perform root cause analysis and document resolutions. Provide guidance, clarification and resolution to system issues.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available.

If this opportunity matches your interest and experience, please apply online by clicking the button above quoting reference # 104564 by February 27, 2022 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

In accordance with the City of Brampton’s Vaccination Administrative Directive, new employees are required to disclose their vaccination status and provide proof of full vaccination* before their start date. Employees who are unvaccinated or do not disclose their vaccination status will be required to:

The City of Brampton strongly encourages candidates to be fully vaccinated prior to your start date. New employees who are not fully vaccinated may request accommodation based on medical (disability), religious, or other protected grounds. Employees with an approved accommodation will only be required to adhere to item b) above.

The City of Brampton continues to follow COVID-19 workplace control measures including physical distancing, masking, hygiene, personal protective equipment (e.g. medical masks, eye protection), and capacity limits to create a healthy and safe environment for both employees and the public.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

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