Tech Trainer / Recruiter

Contenido de trabajo

MCTT: KWCE

The Tech Trainer will drive tech training and support to the Brokerage, the Leadership team, Agent Leadership Council, and Agents.

They will support Leadership in recruiting top agents through sharing the value proposition of Keller Williams Technology and retaining top agents by training and engaging them in our technology.

We are looking for someone with technology and training in their background, a problem solver, a business consultant, someone who is highly assertive, passionate, and a people-oriented individual who operates with urgency.

They are learning-based leaders who embrace succeeding through others.

Responsibilities:
What will you do?

• Train the market center on KW Technology
• Facilitate Tech Assessments with Team Leader
• Onboard associates into Command for the Market Center
• Tier 1 technical support for the market center (training will be provided)
• Assist in the growth of the market center through increasing our Agent headcount, through recruitment of Agents using the KW Technology as a value proposition.

You will also:

• Review vital signs – understand MC tech/command gaps – identify opportunities to build education and training calendar to support market centers based on gaps
• Know, understand, study, and effectively communicate all real estate technology – become an expert in Keller Cloud Technology
• Leverage information on tech competitors to show recruits/agents value proposition of KW technology and to support KWRI in future iterations of technology
• Attend weekly calls with KWRI to learn new tech initiatives, build new information into MC tech training calendar, and communicate gaps/challenges with the Regional Tech Trainer
• Know, understand, communicate, and route escalation points for associate tech support
• Respond to support inquiries within 1 business day
• Communicate tech updates on MC Calls and meetings
• Attend all Regional Tech Trainer led meetings and calls
• Quarterly tech training for ALCs (Agent Leadership Council)
• Facilitate MC training 2-3 times per week at minimum
• Weekly update to associates re: tech updates via social media and/or email (or another communication medium)
• Social media posts 2-3 times per week re: MC technology
• Monthly regional tech training masterminds
• Weekly communication on “wins” to MC Leadership re: tech engagement and recruitment activities

Qualifications:
Knowledge/Skills

• Performance-based and goal-driven
• Extraordinary people skills
• Business acumen and training experience
• Real estate knowledge, experience a distinct benefit
• Track record of success in training, coaching and recruitment

Job Type: Full-time

Salary: $37,000.00-$60,000.00 per year

Additional pay:

• Commission pay

Application question(s):

• You must currently be based in Toronto, Ontario or the GTA region.

Experience:

• Technology Occupations: 1 year (required)
• training: 1 year (preferred)
• recruitment: 1 year (preferred)

Work remotely:

• Yes