Sr. Manager Mission Advancement

Contenido de trabajo

Sr. Manager, Mission Advancement"The best prescription I’ve ever given is a wish."

• Dr. Jeremy Friedman, Associate Paediatrician-in-Chief, SickKids Hospital & Medical Advisor for Make-A-Wish® Canada

☆ What is Your Biggest Wish?Is it to be part of an organization that is child-focused, values employee experience and is an inspiring workplace? If so, Make-A-Wish is for you!Make-A-Wish® Canada creates life-changing wishes for children with critical illnesses. We are on a quest to bring every eligible child’s wish to life because a wish is an integral part of a child’s treatment journey. Research shows children who have wishes granted can build the physical and emotional strength they need to fight a critical illness.“It’s been wonderful to have this wish to look forward to... It’s wonderful to see [Rowan] with something that brings him pure joy after all he’s been through and missed out on!”–Melissa, mom to wish kid Rowan (age 5, leukemia), who wished for an indoor jungle gym.☆ What’s In It For You?

• Meaningful opportunities to make an impact
• An environment where you feel valued and inspired
• An attractive compensation package, including Benefits, RRSP, Paid Vacation, Additional Paid Leaves
• Work/life balance and flexibility
• Hybrid Working Environment
• Employee Wellness Program
• Corporate discounts
• Continuous learning, development and internal training opportunities
• Fun employee activities, contests and more!

Make-A-Wish® Canada is committed to fostering a culture that aims to change lives while offering a rewarding employment experience where your contributions make a true difference every day!MISSION, VISION AND VALUESOurmission is, together, we create life-changing wishes for children with critical illness.Supported by ourvision to grant the wish of every eligible child.Our values are Child-Focused, Integrity, Impact, Innovation, and Community.☆ Where You Come InWe are looking for Sr. Manager, Mission Advancement (Atlantic Canada) to join our team at Make-A-Wish Canada. We are looking for a driven, energetic, and creative person who will be responsible for developing and executing strategies to support wish granting at the regional level and coordinating the wish granting process across the region. The incumbent will be responsible for the development and continual execution of Make-A-Wish Canada’s Mission Delivery program, including on the ground wish delivery, coordination of volunteers (and other MAW staff) for the execution of wishes, and coaching/development of mission staff. Additionally, this position is also responsible for pro-actively building and maintaining relationships with key mission delivery partners.This role is located in theDartmouth, Nova Scotiaand is a full-time, permanent, hybridposition.☆ What You Will Do

• As a key member of the Mission Leadership Team, works in collaboration with the Regional Vice President and Director, Mission Shared Services to develop and execute short and long-term goals and strategic plans for wish granting ensuring management of completed wishes, wish family engagement opportunities and awareness.
• Provides ongoing coaching, support, mentorship, development training opportunities and goal setting for field mission staff (and volunteers, as applicable) within the region. This includes providing specialized counsel to staff in support of complex problem solving and decision-making and, ensuring that mission delivery staff are provided with the necessary tools, resources and support to execute on their responsibilities.
• Provides support to the Director, Mission Shared Services on the development of wish policies, decision-making related to complex wish scenarios, and execution of wish granting activities.
• In collaboration with the Director, Mission Shared Services and Regional Vice President, manages all expenses to the approved national wish granting budget making efforts to minimize cash expenses and reduce administrative and fundraising ratios wherever possible.
• Collaborates with development, volunteer engagement, and brand/marketing teams to assist with development and/or coordination of content for wish stories, coordination of wish families for fundraising and partnership opportunities and assists with ongoing engagement opportunities for wish families.
• Works collaboratively with the Director, Mission Shared Services to plan regular national mission delivery meetings and actively participates in and plays a lead role in leading these meetings.
• Promotes an environment that encourages initiative, continuous improvement and learning and the generation of new and innovative ideas.
• Provides support and guidance to field staff in their planning and delivery/execution of wishes.
• Researches, plans, coordinates and executes wishes for eligible wish children; conducts ongoing follow-up with Wish Families, ensuring the integrity of all wishes is met and that wishes are delivered in a timely manner, in compliance with wish policies.
• Completes all administrative and data management tasks associated with individual wishes in a timely manner.
• Ensures the protection of privacy and confidentiality of wish children and their families.
• Works in compliance with the provisions of The Occupational Health & Safety Act in the applicable province of employment and its regulations, and complies with the Foundation’s Health & Safety Policy.
• Other duties as assigned

Staff Management Accountabilities

• Recruits, engages and retains qualified employees to meet business priorities.
• Provides support and direction in the development, alignment and accomplishment of objectives through on-going performance feedback, recognition and coaching.
• Provides a safe and healthy work environment for team members and relevant stakeholders. Ensures they work in compliance with The Occupational Health & Safety Act in applicable province of employment, its regulations, and the Foundation’s Health & Safety Policy.

Financial Accountabilities

• Monitors department adherence to financial policies and controls. Determines expense projections as part of the budgeting and forecasting process. Authorizes expenditures within approved guidelines. Monitors expenditures against budget and forecast and initiates appropriate remedial activity as required.

☆ What You Bring

• Post-secondary education in a related field or an equivalent combination of education, training and experience.
• 5 years of experience in the not-for-profit or charitable sectors.
• 5 years of experience in a mission/management role.
• Previous experience providing leadership and coaching to others.
• Previous experience working under pressure, with high volume workload, multiple demands and changing priorities.
• Strong administrative and data management skills, high attention to detail.
• Demonstrate an affinity for relationship management, a persuasive communicator with strong presentation skills.
• Bilingualism considered an asset (French and English).
• An understanding of basic medical terminology related to childhood illness would be an asset.
• Intermediate proficiency in Microsoft Office suite (Word, Excel, PowerPoint and Outlook) and related search engines.
• Qualified internal candidates with at least 1 year of service at MAWC are welcome to apply.
• A clear Criminal Background Check required
• Fully vaccinated against COVID-19 at least 14 days prior to their first day of work, subject to relevant accommodations or exemptions.

☆ Your Work Environment

• Hybrid work environment, both office and remote environment, with occasional requirements to work outside of regular office hours
• Access to a reliable form of transportation is required to fulfill the responsibilities of this role.
• Some day/overnight travel may be required.

Physical/Mental Effort

• Works under pressure at peak times of the year with tight deadlines, high volume workload, and with multiple demands, changing and overlapping priorities.
• High degree of responsibility including financial, staff and operational demands.
• Periodically exposed to highly emotional situations where wish recipients’ conditions may deteriorate including death prior to or post participation in wish.

☆ How To Apply ☆If everything you’ve read so far sounds like you, we encourage you to apply now! The application deadline is January 6th, 2023.Make-A-Wish® Canada provides equal opportunity in employment and encourages applications from all qualified candidates. Reasonable accommodations due to disability are available on request at any stage of the hiring process.☆ Recruitment Process ☆We thank all applicants for their interest, and we are committed to getting back to all applicants.

• Apply
• Reviewed by Make-A-Wish Employee
• Phone Screening
• 1st Interview
• 2nd Interview
• Reference Check
• Offer
• Criminal Background Check
• Start!

☆ About Make-a-Wish Canada ☆Since 1983, Make-A-Wish Canada has granted over 36,000 wishes across the country, over 900 last year alone. As an independently operating affiliate of Make-A-Wish International, Make-A-Wish Canada is part of the network of the world’s leading children’s wish-granting organization. We serve children in every community in Canada, and in more than 50 countries worldwide.☆ Join Our Online Community ☆For more information on how you can support Make-A-Wish® Canada or get involved please visit our website at makeawish.ca.