Specialist, Translation Tool Management

Chartered Professional Accountants of Canada (CPA Canada) works collaboratively with the provincial, territorial and Bermudian CPA bodies, as it represents the Canadian accounting profession, both nationally and internationally. This collaboration allows the Canadian profession to champion best practices that benefit business and society, as well as prepare its members for an ever-evolving operating environment featuring unprecedented change. Representing more than 220,000 members, CPA Canada is one of the largest national accounting bodies worldwide.

About the opportunity

At CPA Canada, you’ll be part of a high-caliber team that stands out for the quality of its work and professionalism. You will use your skills and experience in translation tool management and your strong customer service skills to support Language Services staff, internal clients and freelancers in their use of these tools. We offer a work environment where innovation and continuous learning are valued.

What you’ll do

As Manager, Learning and Development, you will:

• Provide technical support for the translation management system (FlowFit) and CAT tools LogiTerm, Trados Studio and Alexa (NMT), as well as other applications as needed
• Manage these tools (updates, upgrades, development), set up accounts and manage user access
• Proactively collaborate with software developers and CPA Canada’s IT department
• Train Language Services staff, internal clients and freelancers to ensure optimal use of the tools; create user guides and update as needed
• Identify opportunities for improved quality and efficiency in the application of tools (e.g., TM maintenance, terminology extraction, alignment processes)
• Advise Language Services management on IT developments in the translation and localization industry
• Take part in the activities of various committees or task forces set up by Language Services (e.g., Digital Innovation Committee) or CPA Canada (e.g., cybersecurity, business continuity)
• Create new types of reports in the BI (IBM Cognos Analytics) application as required

What we’re looking for

The ideal candidate will have the following skills and experience:

• Diploma in computer sciences and/or bachelor’s degree in translation
• At least three years of experience managing industry-standard CAT tools like LogiTerm, Trados Studio or memoQ
• At least two years of experience with workflow management tools such as FlowFit
• Advanced skills in MS Office
• Excellent knowledge of French and English, both spoken and written
• Good problem-solving and analytical skills for creative solutions
• Client-centric with excellent communication skills
• Intellectual curiosity, adaptability, outstanding organizational skills and ability to set and revise priorities as needed

What it’s like to work here

CPA Canada is a great place to work with a diverse workforce and commit to health and wellness for its employees. The organization offers a flexible and balanced environment that allows individuals to maximize professional and personal development. CPA Canada employs over 400 people, with its headquarters in Toronto and regional offices in Burnaby, Ottawa and Montreal. Our technology-enabled culture is designed to attract qualified people and enable them to do their best work. Employee perks include competitive salaries and pension, a comprehensive benefits package, professional development programs, flexible working hours and opportunities to work from home, regular social events and a highly successful employee volunteer program. CPA Canada is dedicated to continual improvement and building a high-performing, innovative organization that creates value for members and other stakeholders.

Organization values

We create a collaborative and constructive culture by:

• Acting with Integrity • Fostering excellence • Respecting Others • Working Collaboratively • Being Accountable

CPA Canada is committed to cultivating an inclusive, accessible environment where each employee feels respected, valued and supported. All qualified individuals may apply online. Please note this in your application if you require a disability-related accommodation to participate in our recruitment process. We’ll be happy to work with you to meet your needs.