Service Supervisor, Power Systems

Reference Number :

TCQ-21-8731

Division :

Energy

Job City :

Pointe-Claire

Province :

Quebec

Site :

Position Status :

Permanent, Full time

Work Shift :

Days

Work Schedule :

Length of Assignment :

Job description :

Ensures the service profitability and the work quality and improves service operations support.
Develops employees and participates in the establishment of training schedules, coaching and other mechanisms to improve performance.
Manages the health and safety aspect of the team and implements applicable corrective and preventative measures.
Validates proactively the internal and external customer’s satisfaction level based on the work performed by the technicians.
Achieves financial results.
Manages the establishment of the field’s non-corporate key performance goals (KPI).
Implements process’ continuous improvement actions.

Job Qualifications :

Diploma of Vocational Studies in Mechanic or Diploma of Collegial Studies in Engineering, Operation Management combined with 5 years’ experience in personnel management.
Experience and/or knowledge in mechanics.
Bilingualism French-English (written and spoken).
Knowledge of MS Office software.
Ability to solve problems.
Autonomous, availability and flexibility, leadership, teamwork and collaboration.
Ability to work under pressure.
Good knowledge of budget analysis as well as in operational process reengineering.

Other Information :

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