Restaurant Operator

Schedule: Monday to Friday - No late evenings

We are growing and looking for a great leader to join our team as a Restaurant Operator, leading a restaurant team that works together to create a high level of hospitality and food.

We are looking to partner with someone who is passionate about culinary arts, hospitality, and people. You take pride in being a leader that aligns your team to create amazing guest experiences through inspired hospitality and creative quality food. You role model positive behaviours that you expect in others, are an effective communicator and are able to apply coaching and development to help support individual and team growth.

This role will lead both the front of house and back of house team, so experience in both of these areas as a leader is considered an asset.

Our Values:

• Creative quality food - We create original, quality offerings with unique flavours
• Community - We partner with our communities to support impactful positive change
• Inspired hospitality - We want to provide memorable experiences that cannot be found anywhere else
• Our Team - We achieve our goals by embracing people for their individuality and supporting their personal and professional growth
• Environment - We strive to make positive sustainable decisions whenever possible

What we offer:

• Work/Life balance
• An incentive program that provides the opportunity for regular bonuses
• Values-oriented and positive workplace environment
• Support from a positive head office team
• Competitive salary + great bonuses
• Eligibility for extended health and dental benefits
• Maternity and Parental leave top-up plan
• Employee and Family Assistance Program to provide you and your loved ones with free access to professional and confidential counselling services
• Opportunities for continued growth

You will be:

• Championing an inclusive and positive workplace culture through values-based leadership, role-modelling the behaviours you expect in others, and identifying barriers in an effort to remove them
• Leading and supporting a team to achieve high levels of quality in service and food
• Providing alignment and growth opportunities through 1-on-1s and team meetings
• Overseeing and coordinating the daily operations of the restaurant
• Ensuring consistent standards of food quality and guest satisfaction
• Working with the Regional Burrito Bar Manager to learn new recipes, ensuring they are to the specifications as outlined in the company’s recipe guide
• Hiring, onboarding, and training new team members
• Providing ongoing training and development opportunities and regular check-ins with your team
• Monitoring and maintaining food and labour targets to meet goals, including sales and community initiatives
• Ensuring all staff are in compliance to appropriate safe food-handling procedures as per the Vancouver Coastal Health Guidelines
• Providing additional support to your team when required, such as jumping on a station and supporting the line to expedite lunch and/or dinner services
• Supporting a workplace with shared accountability toward goals and addressing performance or behaviour opportunities promptly
• Creating schedule templates, forecasted labour, and sales tracking
• Maintaining kitchen systems and timelines for ordering, food production, station pars, equipment maintenance and opening/closing duties of all back of house staff
• Submitting daily orders for prepared food items from the Production Kitchen
• Performing and submitting bi-weekly inventories
• Maintaining accurate and up-to-date recipes and records
• Creating invoice reports, payroll and inventory for the accounting department
• Planning for and participating in weekly meetings with the Operations team
• Other duties as required

To be qualified for this role, you will have:

• A minimum of 5 years of culinary experience in a fast-paced, high volume & professional kitchen environment
• A minimum of 2 years in a leadership role managing 10 employees in both front of house and back of house
• Food Safe Certification(s) and Serving it Right
• Proven cooking Ability, excellent knife skills, and a seasoned palate
• A strong, positive, and supportive leadership style
• Culinary Arts or Red Seal Certification is considered an asset
• A demonstrated passion for soulful food, people, and the restaurant industry
• The personal skills of being a self-starter, flexible, and the ability to multitask in a fast-paced environment
• Excellent communication skills, both verbal and written
• Excellent time management skills and the ability to prioritize
• Ability to work evenings and weekends according to the needs of the business

We are proud of our brand, our people, and our positive work environment. We invite leaders who share similar values to apply for this role to apply by submitting a cover letter and resume.

We believe in creating an inclusive environment and welcome all qualified applicants to apply.