Receptionist (FT)

Contenido de trabajo

Rahal Hair Transplant

2081 Merivale Rd, Nepean, ON K2G 1G9, Canada

Job Position: Full-Time Receptionist

Work Schedule: (Monday-Friday 9 AM - 5 PM).

Job Salary:$17.50/hour

Job Overview

• Working under the direction of the Office Supervisor.
• Our Receptionist is responsible for handling front office reception and administration duties and provides administrative support to all staff in order to ensure service to patients is provided in an effective and efficient manner.
  

Duties

• Serves patients, callers, and walk‐ins by greeting, welcoming, and directing them appropriately; notifies appropriate staff of visitor arrival.
• Answers inquiries by clarifying desired information; researching, locating, and providing information.
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions.
• Execute a variety of office administrative and/or secretarial support activities for supervisor such as composing replies to correspondence on own initiative.
• Provide office operations support such as receiving and screening telephone calls and visitors, scheduling and confirming appointments, maintaining record‐keeping systems, opening and reviewing incoming mail, and responding to inquiries.
• Arranges necessary travel reservations and itineraries; anticipates and prepares background materials needed.
• Update medical charts, document patient interactions, and keep records current.
• Update and maintain the Front Desk Manual.
• Completes and logs transactions using a POS terminal.
• Perform daily and monthly logs of product inventory; track sales of products.
  

Skills/Qualifications

• Enthusiastic worker with a minimum of 2 years of experience working in a fast-paced office/clinic environment.
• Excellent English communication skills: good spelling, punctuation, grammar as well as spoken English.
• 3 years experience in a fast-paced office and or clinic environment.
• Able to talk to patients in an understanding way.
• Knowledge of medical/hair loss/hair transplant terminology.
• Good organizational and time management skills.
• Able to keep patients’ information confidential.
• Able to use office equipment including computers, and able to learn new software.
• Able to be flexible and adapt to new or changing requirements.
• Proficient in using the latest versions of Microsoft Word, Excel; email and web.
• Possesses highly developed analytical, problem-solving, critical thinking skills.
• Demonstrates commitment to professional development and learning.
• Completion of a recognized training program from a business or community college or a combination of education and experience working in a medical facility.
  

About Rahal Hair Transplant

We specialize in all FDA-Approved hair loss treatments to take control of your hair loss including undetectable Rahal Follicular Unit hair transplants & "Rahal FUE™" — the least invasive and Fastest-Healing hair transplant available. We offer a permanent hair loss solution that works... For over 20 years, we’ve helped more than 5000 men and women restore fuller, thicker heads of their own naturally growing hair with state-of-the-art Rahal Follicular Unit hair transplants from our offices in Toronto, Ottawa, Beverly Hills, and New York.