Pharmacy Administrative Assistant - FT

Contenido de trabajo

Requisition ID:179129

Career Group:Pharmacy Careers

Job Category:Retail - Pharmacy

Travel Requirements:0 - 10%

Job Type:Full-Time

Country:Canada (CA)

Province:Nova Scotia

City:New Minas

Location:2561 New Minas Lawtons Pharm

Postal Code:B4N 0E4

Sobeys Inc. is a growing Canadian company. We are a market leader in grocery and pharmacy that operate under multiple banners spanning over 1500 stores in communities across the country. Our family of over 134,000 teammates and franchise affiliates are on a mission to nurture the things that make life better – great experiences, families, communities, and our teammates.

Our national pharmacy team is proudly Canadian, with pharmacies from coast to coast in our various banners. Depending on your province you would recognize us as Sobeys, Safeway, Thrifty Foods, Foodland, Lawtons Drugs or FreshCo.

Ready to Make an impact?

The Pharmacy Administration Assistant at the Pharmacist Walk In Clinic is responsible for providing superior customer service in a friendly, knowledgeable and professional manner. The Pharmacy Administration Assistant (PAA) is a link between providers and patients as well as assisting the nurse practitioner and pharmacist with a variety of tasks. The PAA’s ability to successfully complete a complex array of administrative and technical tasks relating to the job is critical to providing a high standard of care to our patient population.

Here’s Where You’ll Be Focusing:

• Responding to patient inquiries face to face, on the telephone, and virtually.
• Identifying patient needs at first point of contact and directing them to services as appropriate.
• Assisting patients and staff with the completion of forms and other documents.
• Scheduling and management of appointments including office appointments, procedures, group appointments, multi-provider appointments and specialist clinic appointments.
• Using internal messaging, report generating and task management tools within electronic patients record.
• Document management including prioritization of documents for review, preparation of chart copies, faxing, uploading of documents to patient health record, verifying documents and disposition of records
• Performing various aspects of physician billing including; provincial billing (MSI), third party billing, group billing, non-insured services billing, creating and modify billing bundles and generating billing reports
• Ordering, distributing and receiving of medical, office, and prescription supplies as well as prescription and behind the counter drugs and other equipment, as required.
• Participate in quality improvement and patient safety initiatives
• Prescription data entry and preparation
• Process customer transactions (receive and release prescriptions as required)
• Compounding as required
• Administrative Duties such as: cycle counts, narcotic counts, return to stocks, TML’s, manual third parties as needed
• Management of cash functions including end of day reports.
• Assist with other pharmacy clinic operations as required
  
  

Technical Skills:

What you have to offer:

Required:

• Above average communication skills (oral and written)
• Strong organizational skills and attention to detail
• Team player committed to customer service excellence
• Self-directed and able to work independently to meet strict deadlines
  
  

Preferred:

• Previous pharmacy experience and/or medical clinic experience
• Experience with Lawtons Drugs/Sobeys Pharmacy systems (i.e.Kroll, POS).
• Experience with electronic patient records such as (but not limited to) MedAccess preferred
• Experience with electronic communication (including but not limited to) Microsoft Word and Excel
  
  

Required:

Education and Experience:

• High School Diploma
  
  

Preferred:

• Undergraduate degree, Pharmacy Technology Certificate or other Pharmacy recognized program
  
  

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Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

While all responses are appreciated only those being considered for interviews will be acknowledged.