On-Line Sales Consultant - New Homes

Contenido de trabajo

Homes by Avi Group of Companies is seeking a motivated and highly collaborative individual to join our team as an On-Line Sales Consultant. Homes by Avi has been building family homes since 1978, with home building divisions in Calgary, Edmonton, and Austin, Texas.
On-Line Sales Consultant
You will work directly under the leadership of the Sales Manager to cultivate on-line and telephone sales inquiries into sustainable leads that result in new home sales.
Who you are:

You are an individual who is highly organized, exceptionally efficient and has a positive, flexible, “can-do” attitude. Providing exceptional customer service to both your internal and external customers is effortlessness.
You are able to work in a fast-paced environment, and eager to lend a hand, or step up to a challenge. You truly thrive within a high-performance environment.
You have an extensive and well-rounded knowledge of Microsoft Office products, CRM software and the ability to pivot from task to task while balancing ever-changing priorities.

You are an individual who is self-motivated, focused, and works well independently.
You are an articulate communicator in both your written and verbal correspondence, equally professional and detailed.
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What You Will Do*:

• Provide exceptional customer service to potential customers through inquiries through the website, phone, or social media accounts.
• Reply to and direct online questions in an efficient manner, demonstrating the utmost customer satisfaction and quality experience.
• Follow-up and re-engage customers as they research home buying options online.
• Follow up and qualify leads and set appointments for the onsite sales team and Area Sales Managers.
• Ability to understand customer needs and recommend housing options to suit their lifestyle.
• Develop relationships with onsite sales team, preferred mortgage brokers and realtors.
• Tour show homes and communities regularly, becoming an expert in Homes by Avi product.

Your Qualifications – The Must Have’s

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2+ years of professional experience in an inside sales role

• Excellent written and verbal communication skills
• Tech savvy, with intermediate to advanced experience with Microsoft Office products
• Ability to independently manage multiple inquiries and various methods of communication
• Self-motivator with strong organizational and intra-personal skills
• Able to work flexible hours, which may include weekends.

Additional Skills – The Nice to Have’s

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Familiarity with CRM software programs

• Experience in the residential construction or real estate industry

Job Type: Full-time

Work Location: Multiple Locations