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Mental Health Program Assistant (Vancouver Coastal Health)
Ver: 222
Día de actualización: 01-06-2024
Ubicación: North Vancouver British Columbia
Categoría: Otra
Industria: Technology Information Internet
Posición: Entry level
Tipo de empleo: Full-time
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Contenido de trabajo
Come work as a Mental Health Program Assistant with Vancouver Coastal Health (VCH) at Lions Gate Hospital!As a Mental Health Program Assistant, You WillVancouver Coastal Health is looking for an Office Administrator to join the North Shore Mental Health & Substance Use team as a Mental Health Program Assistant. Apply today to join our team.- Use considerable tact and diplomacy to provide communication, information and reception services, administrative support functions and other duties relating to various program activities within adult community mental health.
- Answer telephone inquiries, and take messages or direct callers to the appropriate person.
- Greet and check in clients, schedule client appointments as directed, and confirm client appointments.
- Exhibit current working knowledge of applicable computer systems and software programs.
- Word process a variety of material such as correspondence and progress reports utilizing word processing or spreadsheet software.
- Enter client information into database, score client questionnaires according to established procedures, transcribe administrative and clinical correspondence, and collate statistical information.
- Maintain client charts as per established procedures, sort and distribute incoming and outgoing mail, and engage in on-going team planning and quality improvement activities.
- Grade 12, completion of an office administration certificate plus two (2) years’ recent related experience, or an equivalent combination of education, training and experience.
- Knowledge of general office procedures.
- Knowledge of medical terminology.
- Ability to multitask in a fast paced work environment
- Ability to deal with clients living with mental illness and/or addiction
- Ability to communicate effectively, both verbally and in writing.
- Ability to compose business correspondence.
- Ability to work independently and in conjunction/cooperation with others.
- Ability to work under the pressure of interruptions and adapt to changes.
- Ability to type 50 wpm.
- Ability to operate related equipment.
- Ability to deal effectively with others.
- Ability to organize and prioritize workload.
- Computer literacy to operate computerized client care information system (PARIS) and word processing, spreadsheet (Excel) , database, Internet and e-mail software.
- Physical ability to perform the duties of the position.
- Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
- Grow your career with employer-paid training and leadership development opportunities
- Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
- Award-winning recognition programs to honour staff, medical staff and volunteers
- Access to exclusive discount offers and deals for VCH staff
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Plazo: 16-07-2024
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